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Joyce Honda
Denville, NJ
3,953 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 3,953 reviews
June 26, 2022
I know I was going to pay over list but it could have been worse. Sales guy was very nice been worse. Sales guy was very nice More
by Jim.mascola
Helpful June 26, 2022
Excellent timely service with the vehicle always performing well after all maintenance. Drop off is pretty quick. performing well after all maintenance. Drop off is pretty quick. More
by SEMILLER
Verified CustomerEmployees Worked With
June 26, 2022
15 words can't even describe in 15 words. Very considerate. Understanding 3 more words. Done Very considerate. Understanding 3 more words. Done More
by PETERGSTOF
Employees Worked With
Other Employees :
KELVIN ALFRED, Ken Tevald, Lilly Hamilton
June 24, 2022
sat for TWO hours for a pre-scheduled oil change while the service reception quoted to people on the phone to budget 2 hours for a complete BREAK JOB! Completely insane. Should not sit and watch your ca the service reception quoted to people on the phone to budget 2 hours for a complete BREAK JOB! Completely insane. Should not sit and watch your car on a lift doing nothing for two hours for a 20 minute oil change when you've made an appointment the week prior. Service guy was very nice; both women at the reception desk were super unhelpful and not at all personable. More
by krystinaconway
Employees Worked With
John I think took my car into shop- he was nice. That's about it.
June 23, 2022
Dealership Increased price by 10% over MSRP, and there was very poor communication to buyer. Also what is a priority to customer was not a priority to Joyce Honda as I had to initiate several calls to th was very poor communication to buyer. Also what is a priority to customer was not a priority to Joyce Honda as I had to initiate several calls to their finance department to contact the credit union. Another poor example of communication by Joyce Honda was that I received a notification from them to come in and pick up my title, however the vehicle was financed and never communicated with the appropriate personnel at Joyce Honda. In addition, when I picked up my registration and had questions on how certain items worked in the vehicle ( not a priority), they called the salesman and had him give me a call that night. More
by Hadrock
June 23, 2022
I called the service center and the girl was very friendly. She explained to me what to expect and how long I'll have to wait. After my arrival They took me in promptly and I was back in my car withi friendly. She explained to me what to expect and how long I'll have to wait. After my arrival They took me in promptly and I was back in my car within the expected time! I was able to go about my business on time. 😊 More
by SSURVE73
June 22, 2022
Nice customer service very helpful I’m very happy with The service thanks everyone there The service thanks everyone there More
by Peraltas976
Employees Worked With
June 22, 2022
People at the Joyce Honda were very helpful walking me through the entire vehicle acquisition process. Joyce Honda answered all my questions when things were not clear. through the entire vehicle acquisition process. Joyce Honda answered all my questions when things were not clear. More
by dhiciano82
Employees Worked With
Other Employees :
Giancarlo Sotelo, Albert Gjonbalaj
June 22, 2022
Went to look at a new car. They want 3000 over msrp I will remember that when this is over and your begging for us to come back in. They want 3000 over msrp I will remember that when this is over and your begging for us to come back in. More
by Revenelle
Employees Worked With
Albert Gjonbalaj
