KARL Chevrolet - Service Center

Customer Service #1 Karl Chevrolet has the most helpful, friendly, knowledgeable, customer oriented group of people anywhere. Their combined years of experience speaks v Karl Chevrolet has the most helpful, friendly, knowledgeable, customer oriented group of people anywhere. Their combined years of experience speaks volumes. Everyone treats you with respect, kindness, and is patient and thorough in explaining what needs to be done or what was done. They always go the extra mile for their customers and that, combined with their honesty and expertise, cannot be beat in Fairfield County. More

Great customer service!!!! I moved to Norwalk, Ct a month ago and needed to find a dealership. Karl's Chevrolet was not far and I decided to try them when getting a bracket for I moved to Norwalk, Ct a month ago and needed to find a dealership. Karl's Chevrolet was not far and I decided to try them when getting a bracket for my license plate. Each member of their team treated me as if I was the most important customer. They were concerned with my issues and anticipated other ways to be of assistance. I had a recall that needed to be serviced so I told them I would be back in a week because I had errands to run. Toby Weisbrot gave me the approximate amount of time it would take to fill the order and walked me to an area where I could work from my laptop and drink coffee. They finished early and he sat down with me to explain what was performed. I would recommend this place for anyone who is looking for good customer service and work done well. Regards, Eric Jackson More

Thorough, Informative and considerate I purchased my 2014 from Karl Chevrolet new. They are great with scheduling appointments and keeping you informed on repairs. Toby in service helped I purchased my 2014 from Karl Chevrolet new. They are great with scheduling appointments and keeping you informed on repairs. Toby in service helped arrange a car for me due to how long the repairs were going to take. On another occasion, I badly damaged my exhaust system, they did other necessary repairs on my car; however, needed to order a part. Prior to leaving they made sure my car was road worthy and did not require me paying my bill until all the repairs were completed. Trust goes both ways. Great group of people at Karl More

Service Great The staff was friendly, and the service was efficient. Quick in and out visit. Thanks for making this an easy chore on a Saturday morning. The staff was friendly, and the service was efficient. Quick in and out visit. Thanks for making this an easy chore on a Saturday morning. More

Pleasant experience Whether i'm buying a new car or leaving it for service it will always be a pleasant experience. My family has been dealing with karls for 70 years. Whether i'm buying a new car or leaving it for service it will always be a pleasant experience. My family has been dealing with karls for 70 years. More

General dealings. We have used Karl's for all our Cadillac service needs, as well as some minor repairs. They have always been extremely helpful, courteous and complete We have used Karl's for all our Cadillac service needs, as well as some minor repairs. They have always been extremely helpful, courteous and completed works in a timely manner. I cannot recommend them highly enough. More

Car and customer My 2009 Chevy Traverse has about 125,000 miles and it is running like a top. Karl Chevrolet sold the car to me and has serviced is regularly since the My 2009 Chevy Traverse has about 125,000 miles and it is running like a top. Karl Chevrolet sold the car to me and has serviced is regularly since the purchase. I like how Camilo, Toby and Jay explain to me the list of recommended service items. Karl not only understands my vehicle, but they understand me. They know I cannot always do each recommended service item immediately, so they help me prioritize them and we get them accomplished over time. Care for the car is one thing, and that is to be expected. It is their overall care for me, one individual customer, that keeps me loyal to Karl Chevrolet. More

regular mtc for 2 cars I recently took my 2 Equinox cars for standard / scheduled maintenance and was very pleased in both instances. The service managers are very friendly I recently took my 2 Equinox cars for standard / scheduled maintenance and was very pleased in both instances. The service managers are very friendly and responsive to my requests. The techs are also very helpful and in one instance drove me home after I dropped off the car. Have been a customer for many years and always have the same great service. More

Outstanding service Always helpful and professional. Everyone at Karl Chevy is willing to help, in sales and service. Both Camilo and Tobey are excellent. We've been comi Always helpful and professional. Everyone at Karl Chevy is willing to help, in sales and service. Both Camilo and Tobey are excellent. We've been coming here for many years. More