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Karl Knauz BMW

Lake Bluff, IL

4.6
1,289 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,289 reviews

September 21, 2018

Wonderful, Painless Car Buying Experience! We bought our first BMW from Rolly, he was ourstanding, so patient and helpful! I highly recommend buying a car from Knauz, ask for Rolly! More

by Lauren and Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2018 -

Karl Knauz BMW responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

September 19, 2018

Dealer made mistake, hung up when I called for assistance When I purchased my car I was given a non-functioning key (one of multiple issues experienced with this dealership). In an attempt to get the key wor More

by CarBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Graziano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2018 -

Karl Knauz BMW responded

I apologize for the delayed response, but thank you you for your review and feedback, we truly appreciate it. I am sorry that you have had such a disappointing visit with us. If you would still like to speak with our sales manager Phil, he would be happy to talk with you about these issues further. 847-283-6701

September 13, 2018

Wonderful Experience We found the car on line and Bob Geisheker walked us through the purchasing process with great ease. He was available when we called and was sincere More

by jjX3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer walked us through the electronics of the car and was outstanding
Oct 03, 2018 -

Karl Knauz BMW responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

September 08, 2018

Rolly Davidson was knowledgeable, respectful, and did great follow up. Highly recommended for auto lease or purchase. He quickly responds to questions and More

by Paulette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2018 -

Karl Knauz BMW responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

September 08, 2018

My Purchase I just bought a BMW from Knauz and I have to say that the overall experience was excellent!! Leo Palmieri and Bob Graziano were instrumental in helpi More

by toms1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Palmieri
Oct 03, 2018 -

Karl Knauz BMW responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

September 07, 2018

Review on Knauz BMW We purchased a 2nd BMW with Knauz BMW in 2 years!!! We dealt with the same team from last year (Yale and Scott) as they are extremely knowledgeable, h More

by GSevKoo88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Adduci, Yale Kim
Oct 03, 2018 -

Karl Knauz BMW responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

August 31, 2018

2019 X3 M40I Phytonic Blue---So Sharp We came to the dealer on August 11 to look at possibly purchasing a new X3-currently was driving a 2014 X3...we were looking outside since that day we More

by MomBon58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Pudlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Helbig
Oct 03, 2018 -

Karl Knauz BMW responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

August 30, 2018

Easy peasy If we could, we would give Howard six stars! Howard is a genuinely nice person whom we have enjoyed buying our cars from. No pressure, courteous, tr More

by 4367meadow
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Kraus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Our genius was very helpful and courteous but I’m sorry I don’t remember his name., Steve Kwasman
Oct 03, 2018 -

Karl Knauz BMW responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

August 26, 2018

320 i Purchase Drove 20 miles to deal with Knuaz BMW based on reputation. They had the right car, fair price and a fair evaluation of my unique Toyota trade- in. Bro More

by Silver Rocket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Gordon
Oct 03, 2018 -

Karl Knauz BMW responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

August 23, 2018

All Good! Working with Bob Geisheker was pleasant and uncomplicated. I am quite pleased with our purchase and overall no hassle experience. Bob extended every More

by PH
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2018 -

Karl Knauz BMW responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

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