Karl Knauz BMW

A very positive experience! Rolly Davidson made my trade-in experience actually pleasant! I hope he is still there in 4 years when I am ready to trade-in again! And Spencer Park Rolly Davidson made my trade-in experience actually pleasant! I hope he is still there in 4 years when I am ready to trade-in again! And Spencer Parker is the best genius ever!!! More

EASY DOES IT! For many years I have been a client of other area dealerships, I am now a Knauz fan. I came in to purchase a car for my wife. My sales specialist B For many years I have been a client of other area dealerships, I am now a Knauz fan. I came in to purchase a car for my wife. My sales specialist Bob Geisheker was exemplary in his professionalism and lack of pressure sales style. He clearly was concerned for my having a positive experience. I was so pleased I actually came back and purchased a second vehicle for myself in the same month! In my experience I found Karl Knauz BMW had a better choice of inventory, pricing, service and customer support. Thanks to Bob Geisheker and the specialists! More

The Best Experience I have ever had Purchasing a Car I found the car I purchased online, called up and Rolly was my sales guy. He was OUTSTANDING. Patient, pleasant (not slimey at all), professional, d I found the car I purchased online, called up and Rolly was my sales guy. He was OUTSTANDING. Patient, pleasant (not slimey at all), professional, did I say patient? He was very focused on giving me a great car buying experience and it was painless! I had to come back to the dealership to pick up the car so he very kindly picked me up from the train at Lake Bluff and transported me to the dealership. All ways around it was a good experience, the finance chap was really helpful, extremely thorough, (Scott) and I could not have been more pleased. I would heartily recommend this dealership and Rolly to anyone looking for a car. You will not be disappointed. More

Wonderful, Painless Car Buying Experience! We bought our first BMW from Rolly, he was ourstanding, so patient and helpful! I highly recommend buying a car from Knauz, ask for Rolly! We bought our first BMW from Rolly, he was ourstanding, so patient and helpful! I highly recommend buying a car from Knauz, ask for Rolly! More

Dealer made mistake, hung up when I called for assistance When I purchased my car I was given a non-functioning key (one of multiple issues experienced with this dealership). In an attempt to get the key wor When I purchased my car I was given a non-functioning key (one of multiple issues experienced with this dealership). In an attempt to get the key working, it involved a phone call with Bob Graziano. He was asking for me to pay for the issue and the dealership would supposedly reimburse me later. Given the multiple broken promises I came across throughout my experience at this dealership, it seemed skeptical to have me pay and then be paid back. While I was admittedly irritated on the phone following their request to do so, I was never disrespectful, insulting, etc. Bob, however, decided to demand that I either pay or drive my car cross country to get the key working and abruptly hung up. I'm not one to write reviews like this and it feels odd even doing so, however this was absurd. I had plenty of other dealings with folks her that were without issue, but, should you give them your business be sure to avoid Bob Graziano. More

Wonderful Experience We found the car on line and Bob Geisheker walked us through the purchasing process with great ease. He was available when we called and was sincere We found the car on line and Bob Geisheker walked us through the purchasing process with great ease. He was available when we called and was sincere about the car making sure we were completely satisfied with the used car purchase. Spencer taught us how to use the upgraded version of the electronics / features on the car (we had a 2008 x3 and purchased a 2015 x3) and was extremely helpful. We will definitely send family and friends to Bob Geisheker for the purchase of their next BMW and we will be back for our next BMW. More

My Purchase I just bought a BMW from Knauz and I have to say that the overall experience was excellent!! Leo Palmieri and Bob Graziano were instrumental in helpi I just bought a BMW from Knauz and I have to say that the overall experience was excellent!! Leo Palmieri and Bob Graziano were instrumental in helping me select the right vehicle for my family. Thank you to both! More

Rolly Davidson was knowledgeable, respectful, and did great follow up. Highly recommended for auto lease or purchase. He quickly responds to questions and Davidson was knowledgeable, respectful, and did great follow up. Highly recommended for auto lease or purchase. He quickly responds to questions and worked hard for me. Good guy! More

Review on Knauz BMW We purchased a 2nd BMW with Knauz BMW in 2 years!!! We dealt with the same team from last year (Yale and Scott) as they are extremely knowledgeable, h We purchased a 2nd BMW with Knauz BMW in 2 years!!! We dealt with the same team from last year (Yale and Scott) as they are extremely knowledgeable, helpful, and friendly. Their geniuses (e.g. Spencer, Jon) are also extremely knowledgeable about the different models and are very helpful in educating us on all of the wonderful features associated with BMWs. I absolutely would recommend all of my friends to buy from Knauz BMW if they are considering a Bimmer! More

2019 X3 M40I Phytonic Blue---So Sharp We came to the dealer on August 11 to look at possibly purchasing a new X3-currently was driving a 2014 X3...we were looking outside since that day we We came to the dealer on August 11 to look at possibly purchasing a new X3-currently was driving a 2014 X3...we were looking outside since that day we had our Golden Retriever 'Woodford' with us, and not sure if we should take him inside or not. Bob Geisheker came out to the lot and informed us that inside was completely dog friendly and please bring him inside. Which we did, Bob showed Woodford where he had put a water bowl for him, and we proceeded to discuss possibly purchasing a new car. I think every salesperson gave Woodford treats that day. Bob helped me narrow down the color; phytonic blue or carbon black, phytonic blue won (new color for 2019), finished picked out all the bells and whistles. Then with Bob Geisheker & Bob Graziano found a few incentives and ordered the X3. I received the X3 on August 29 and absolutely love it. Kudos to Knauz for keeping such great sales staff and a great service dept. More