Karl Knauz BMW
Lake Bluff, IL
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I received a subpar purchase experience at BMW Knauz for my brand new 2022 M5 Competition received on 8/6/22. My Client Advisor did a good job assisting with model selection options starting March 2022. T my brand new 2022 M5 Competition received on 8/6/22. My Client Advisor did a good job assisting with model selection options starting March 2022. That said, delivery day was unacceptable based on lack of transparency with the Financing Dept. and professionalism of said team members. General Manager did not even thank my family for purchase or apologize for Financing issue. More
Rolly was great to work with. He was friendly, knowledgeable and courteous. He made the buying experience easy and fast. He was friendly, knowledgeable and courteous. He made the buying experience easy and fast. More
Knauz does everything 1st rate. From the friendliness of its staff to the first rate workmanship they completed on the pre-owned certified BMW I was purchasing. They insisted tha From the friendliness of its staff to the first rate workmanship they completed on the pre-owned certified BMW I was purchasing. They insisted that the car I was interested in buying, would be like new upon delivery. My satisfaction was their biggest concern. They did not disappoint. The best car buying experience I have ever had. More
Sam Picchietti did a wonderful job helping me choose the options for my new i4 which I just love. Alex T, product specialist made learning all the new widgets a breeze. options for my new i4 which I just love. Alex T, product specialist made learning all the new widgets a breeze. More
I’ve been purchasing my cars from Knauz for several years and have always had a great experience. Never any pressure and everyone there is always really nice. Just picked up a new BMW and will keep going bac and have always had a great experience. Never any pressure and everyone there is always really nice. Just picked up a new BMW and will keep going back! Marek was great to work with as always! More
I cannot say enough about Knauz and their customer service. Spencer went above and beyond, and was extremely helpful during the car buying process. You can't go wrong with Knauz! service. Spencer went above and beyond, and was extremely helpful during the car buying process. You can't go wrong with Knauz! More
Marek is an excellent sales rep. Knowledgeable, helpful and effective. Alex took us through the features and benefits of our new purchase in less than 20 minutes including the s Knowledgeable, helpful and effective. Alex took us through the features and benefits of our new purchase in less than 20 minutes including the seamless integration of our cell phones. We are very satisfied with the Knauz dealership and the efficiency of our purchase More
Rollie Davidson was outstanding. He was helpful, honest, and knowledgeable. He did everything we asked. He was the best salesperson we ever dealt with. He was helpful, honest, and knowledgeable. He did everything we asked. He was the best salesperson we ever dealt with. More
I worked with Spencer Parker on a individual m340 order and he was fantastic. He had excellent communication and was very knowledgeable about the process. Spencer was fair and upfront and made the experien and he was fantastic. He had excellent communication and was very knowledgeable about the process. Spencer was fair and upfront and made the experience great. I will continue to send people his way! More
Just purchased my fourth BMW and first EV from Karl Knauz BMW. I was apprehensive as this was an online purchase, at great distance so trust is paramount. As it has turned out I was worried unnecessarily a BMW. I was apprehensive as this was an online purchase, at great distance so trust is paramount. As it has turned out I was worried unnecessarily as Spencer Parker, my sales person I dealt with, was outstanding...best ever cars sales experience I've had bar none! Once Spencer and I arrived at a price, he guided and assisted me through the paperwork labyrinth effortlessly and painlessly. He even steered me to the transport company I needed to have my "new" car delivered to my residence in Virginia. Kudos to Spencer and to Karl Knauz Motors for providing such a satisfying car buying experience. More