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Karl Knauz BMW

Lake Bluff, IL

4.7
1,286 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,286 reviews

January 10, 2023

Excellent service, especially Sam Picchietti! I highly recommend everyone at this dealership and will continue to spread the word to others! More

by ST
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Karl Knauz BMW responded

Hi there, thank you so much for your kind words. We're very glad to hear how much you enjoyed working with Sam! We greatly appreciate your business, as well as your recommendation, & we're looking forward to your next visit!

January 08, 2023

I enjoy going there they greet ya with a smile,take care of you.:)o More

by pagers81@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Karl Knauz BMW responded

Hi there, thank you for leaving this review. We strive to provide great service, so we're thrilled to hear how much you enjoy working with Caesar! Thank you for your kind words, as well as your business. We're looking forward to your next visit!

December 02, 2022

This is the best BMW dealership I have ever been to. I stopped by initially because it was the only dealership in the Chicago area that had in the lot the model I was interested in. I was very impress More

by maria.romero.yuste
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Karl Knauz BMW responded

Hi Maria, thank you very much for leaving this review. We're thrilled to hear how much you enjoyed working with Spencer, Doug, & Luke! We strive to provide transparent service in a low-pressure environment, so it's wonderful to receive your comments. Congratulations on your new BMW & thanks again for taking the time to share your thoughts with us! We appreciate your business & we're looking forward to the next opportunity to work with you!

November 19, 2022

Sam was great! Knowledgeable and answered all our questions. He helped us pick the best car for us! Made the process super easy. Thanks Sam!!! More

by Dee H.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Karl Knauz BMW responded

Hi Dee, thank you so much for leaving this review. We strive to provide friendly, knowledgeable service, so we're thrilled to receive your comments about your experience working with Sam! Congratulations on your new BMW & thanks again for reaching out to us. We'll see you next time!

November 18, 2022

Sam was attentive and informative throughout the entire car shopping process. He helped me figure out the best car for me and was as excited as I was when the car arrived! This is the second car we have pu More

by jmbowen
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Karl Knauz BMW responded

Hi there, thank you for reaching out to us. We're thrilled to hear how much you enjoyed working with Sam! Providing great service is our top priority, so it's wonderful to receive your comments. Thank you for your business, & congratulations on your newest BMW! We appreciate hearing from you & we're looking forward to your next visit!

November 04, 2022

Luke and dealership quoted me several thousand over what other dealers were giving me. No one here had half a mind to do business. More

by Bad BMW
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Spencer Parker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Wojtas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Picchietti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Pudlo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Karl Knauz BMW responded

Hi there, thank you for reaching out to us. We're terribly sorry to hear that you had a disappointing experience. Providing great service is extremely important to us, & it's never our goal to leave a client feeling dissatisfied. We are currently looking into this situation.

October 30, 2022

Very responsive. Joe was very helpful with providing additional information I wanted. Good people to deal with. More

by JTomczak55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gaynor
Oct 31, 2022 -

Karl Knauz BMW responded

Hi there, thank you very much for leaving this review. Providing great service is our top priority, so it's wonderful to hear how much you enjoyed working with Joe! Thank you for your business, as well as taking the time to reach out to us. We'll see you next time!

October 18, 2022

First purchase, amazing experience. Sam Picchietti was a top notch salesman from start to finish. I was out the door within 2 hours! More

by boastud
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Karl Knauz BMW responded

Hi there, thank you very much for leaving this review. We strive to provide friendly, efficient service, so it's wonderful to receive your comments about your experience working with Sam & Luke! Congratulations on your new BMW & thank you for your business! We appreciate you reaching out to us & we're looking forward to your next visit!

September 25, 2022

Sam and his colleagues made car shopping a very pleasant experience from start to finish! I look forward to our next automotive purchase at Knauz! More

by Stephen.vandyke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Wojtas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Gioulos - 5 stars
Sep 27, 2022 -

Karl Knauz BMW responded

Hi Stephen, thank you very much for leaving this review. We're thrilled to hear how much you enjoyed working with Sam, Luke, & Peter! We strive to provide friendly, knowledgeable service in a low-pressure environment, so we greatly appreciate your feedback. Congratulations on your new BMW! We're looking forward to the next opportunity to work with you!

August 23, 2022

Great to work with from start to finish. Reasonable negotiations, very efficient process, Sam was great to work with! More

by Bjorlobl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Picchietti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Karl Knauz BMW responded

Hi there, thank you for leaving this review. It's wonderful to hear how much you enjoyed working with Sam! We strive to provide friendly, knowledgeable service, so we greatly appreciate your kind words. Congratulations on your new BMW! We're looking forward to the next opportunity to work with you!