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Karl Knauz BMW

Lake Bluff, IL

4.7
1,293 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,293 reviews

March 26, 2018

Happy Purchase We purchase a certified pre-owned 2015 435i x drive convertible in March 2018. Even though the dealership was a bit of a drive for us, the experience More

by DaveC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci, Shane Lyon
Mar 28, 2018 -

Karl Knauz BMW responded

Hi there Dave, thank you for writing this review and providing such wonderful feedback. We appreciate your opinions! It's always a pleasure serving you!

March 25, 2018

Great experience Yale Kim!!! Yale Kim is the best sales rep I experienced getting a ne car. He is courteous and knows not to waste cutomer’s time. I got the best deal ever getting More

by Taehyun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yale Kim
Mar 28, 2018 -

Karl Knauz BMW responded

I apologize for the delayed response, but thank you for leaving such a wonderful review! I am so glad that you enjoyed your time with us, thank you again and happy driving!

March 19, 2018

Guys at BMW were excellent ! From the time we walked in through the time we picked up the car, the guys at BMW were extremely friendly, professional, knowledgeable and accommodati More

by CSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2018 -

Karl Knauz BMW responded

I apologize for the delayed response but, thank you so much for your kind words and wonderful feedback! We truly appreciate it!

March 19, 2018

Exceptional Experience I contacted Matt after several of my friends had highly recommended him. I have been in the market to replace my M4 and add another M to our garage so More

by ctuzla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Pudlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2018 -

Karl Knauz BMW responded

I apologize for the delayed response but, thank you so much for your kind words and wonderful feedback! We truly appreciate it!

March 15, 2018

Very professional people. Matt Pudlo my sales consultant I would recommend him to my friends n relatives , professional, transparent, knowledgeable,what you agreed won’t change More

by EGA of Chicago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Pudlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2018 -

Karl Knauz BMW responded

I apologize for the delayed response but, thank you so much for your kind words and wonderful feedback! We truly appreciate it!

March 09, 2018

Very Efficient Experience Needed to get a new car and wanted to get back in a X5. Very efficient process from walking in the door to driving away. More

by Dealderrateguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Adduci, Shane Lyon
Mar 09, 2018 -

Karl Knauz BMW responded

Thank you so much for your kind words and wonderful feedback! We truly appreciate it! Glad we were able to help!

March 08, 2018

M buying experience If you are in the market for a BMW, especially an M, ask for Yale at Knauz. He helped me custom order an M3 and kept me informed all the way through t More

by KD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Pudlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yale Kim
Mar 08, 2018 -

Karl Knauz BMW responded

Thank you so much for your kind words and wonderful feedback! We truly appreciate it, and are pleased to hear that you had a great experience with us!

March 05, 2018

Exceptional & Expedient service I have friends who like to spend days in a dealership...selecting cars...haggling. I want to find the perfect car at a great price as quickly as possi More

by StatGuy52
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Lyon
Mar 08, 2018 -

Karl Knauz BMW responded

I apologize for the delayed response but, thank you so much for your kind words and wonderful feedback Todd! We truly appreciate it! We will be sure to let Shane know about your praise.

March 03, 2018

The Very Best Car Buying Experience!! Dave Benck, my sales representative, was outstanding, along with the entire team that assisted me at Knauz BMW. They were professional, friendly, kno More

by NSLA218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Benck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci, Brandon Helbig
Mar 08, 2018 -

Karl Knauz BMW responded

I apologize for the delayed response but, thank you so much for your kind words and wonderful feedback Todd! We truly appreciate it, and are glad that you are part of the Knauz Family!

February 27, 2018

Excellent customer service Great experience! Great sales rep Shane and Yale. Really knowledgeable sales team helped me find and acquire a nice 535i !!SUPER EXCITED!! Definitely More

by Fred3255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yale Kim, Shane Lyon
Feb 28, 2018 -

Karl Knauz BMW responded

Thank you so much for your kind words and wonderful feedback Fred! We truly appreciate it, and are pleased to hear that you had a great experience with us! Happy Driving!!

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