
Karl Knauz BMW
Lake Bluff, IL
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great customer service Excellent customer service. Got the car I wanted with a very fair price. Everyone from the sales to fauna center to the John the Genius tech are very Excellent customer service. Got the car I wanted with a very fair price. Everyone from the sales to fauna center to the John the Genius tech are very pleasant to deal with. More
Great experience with experienced team I had my 2007 BMW services for years at Knauz. When that car died I looked at Knauz as one option. They provided excellent service and no pressure. Bo I had my 2007 BMW services for years at Knauz. When that car died I looked at Knauz as one option. They provided excellent service and no pressure. Bob Geisheker was my sales rep and he was easy to communicate with, detail oriented, and full of knowledge. Bob worked with me over three days to find the right fit, which included three test drives and a few extra computer searches. I appreciated Bobs support so much I turned him on to a friend who was also looking for a car. Doug in finance was also great, he worked through the contracting process efficiently and was very friendly as well. I also had the assistance of two M geniuses, Spencer and John. Kudos to a great team. More
Great Buying Experience Working with Bob Geishecker was an absolute pleasure. Bob is clearly highly experienced and very knowledgeable. He was patient with all of my questi Working with Bob Geishecker was an absolute pleasure. Bob is clearly highly experienced and very knowledgeable. He was patient with all of my questions, was very responsive and never once applied any pressure during the sales process. Doug made the paperwork process easy and was enjoyable to talk to along the way. This was my first purchase experience at Knauz, and if their service team is as good as this, they will have earned a customer for life! More
"Terrific Experience" The first person I encountered at Knauz was Yale Kim. He is a pleasant, friendly, and very knowledgeable gentleman. He assisted me in finding the righ The first person I encountered at Knauz was Yale Kim. He is a pleasant, friendly, and very knowledgeable gentleman. He assisted me in finding the right vehicle. In fact everyone I met was as outstanding as the BMW's they sell. Having purchased over two dozen vehicles from many different dealerships over the years, I have to rate this as my overall best experience. I never felt pressured and will not only be having my car serviced at Knauz, but would not hesitate to purchase here again. Furthermore, if the pleasure and enjoyment I am getting from driving my 340I is any indication, I am quite confident my next car will be a BMW. More
Easiest Car Buying Experience Ever This was by far the best car buying experience I've ever had. The atmosphere at the dealership is laid back and very inviting. I worked with Bob Gei This was by far the best car buying experience I've ever had. The atmosphere at the dealership is laid back and very inviting. I worked with Bob Geisheker, and from start to finish he was great. He did everything he could to find additional discounts/specials to help get my monthly payment where I wanted it. I also dealt with, Brandon, who was responsible for the test drive/explanation of the car features. He was also very personable and knowledgeable about the vehicle I was leasing (BMW X5). For financing, I worked with Doug, and and he was great as well. Everyone at Knauz makes the car buying/leasing experience much easier than I've ever experienced in the past. So much so, my wife returned two days later to purchase a 2014 BMW 328i. We again worked with Bob and Brandon. More
Excellent Yale and the Knauz team were fantastic. A big part of buying a car is the transparency and treatment you get. Yale is a true professional. Focuses Yale and the Knauz team were fantastic. A big part of buying a car is the transparency and treatment you get. Yale is a true professional. Focuses first on your objectives on a car, and starts there, vs pushing inventory and a car on you. Will buy from again. More
A great experience of purchasing a certified BMW Marek gave me a fantastic experience. This is the second car we have bought from Marek. He gave me on both occasions precise details regarding the ve Marek gave me a fantastic experience. This is the second car we have bought from Marek. He gave me on both occasions precise details regarding the vehicle, and made sure that the purchase was quick and efficient. I would definitely recommend Marek and knauz to my friend's and anyone looking to purchase a BMW. More
Friendly and professional My experience was friendly and professional. I would recommend others to buy from them. The location was more user friendly. Made your Car hunt My experience was friendly and professional. I would recommend others to buy from them. The location was more user friendly. Made your Car hunting more relaxed. More
Great Price, Great Service This is the way car buying should be. I built the car I wanted with one of the online services and checked off a number of dealers to get a price. S This is the way car buying should be. I built the car I wanted with one of the online services and checked off a number of dealers to get a price. Shortly thereafter I got an email from Bob G followed by a phone call about my specific requirements for a car and a discussion of special discounts available. About a week later I made an appointment to test drive a car, which turned out to be the exact car I wanted, color, equipment, etc. All discussions were very low key. Bob and the "genius" persons were extremely knowledgeable about their product. (Something not true at other dealers). After I drove the car we had a brief, low key price negotiation, no pressure or need to haggle at length. Bob made an extremely good price offer in response to my offer. The Knauz price was much lower than that made by any other dealer and the sales environment was was stress free. The actal delivery of the car was also very easy. The only thing that took any time was an almost hour long orientation course in the operation of all of the features of the new BMW. More
2 for 1 I recently traded in 2 cars for a BMW X3 and was so impressed with the excellent customer service from Bob, Shane, Scott and Brandon in the Knauz BMW I recently traded in 2 cars for a BMW X3 and was so impressed with the excellent customer service from Bob, Shane, Scott and Brandon in the Knauz BMW dealership. The mainternance plan and warranty was important to me and they delivered. I would recommend the Knauz dealership to all who want quality service. More