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Karl Knauz BMW

Lake Bluff, IL

4.6
1,289 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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407 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 1,289 reviews

April 02, 2017

Adam Voinovich was helpful and friendly when I arrived . The service advisor Adam Voinovich was courteous ask me what he can do for my BMW X5 . I told him just oil change . He check the vehicle everything wa More

by Navy.SealYeeZR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Wojtas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Paez, Shane Lyon
Apr 03, 2017 -

Karl Knauz BMW responded

Thank you so much for your feedback! We're very glad to hear that you had a pleasant experience with us, and that we were able to meet your expectations! The entire team appreciates your kind words and review! Enjoy your new car, and happy driving!

March 30, 2017

Amazing people to work with! Bob Geisheker was fantastic. He explained things about our BMW car with passion not just to make a sell. He was honest and would definitely recommend More

by tiflin03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Mar 30, 2017 -

Karl Knauz BMW responded

Wow, thank you so much for your feedback, that's quite a compliment! We're so glad to hear that you had a nice experience with us, and that you found a car that you love without any hassle! Bob, Doug, Brandon, as well as the entire team, appreciate your kind words and review! Enjoy your new car, and happy driving!

March 30, 2017

Great experince Bob was really great to deal with, a real professional. Doug Kamp made things very easy to understand and Spencer our BMW Genius was just that and a More

by brianorgler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2017 -

Karl Knauz BMW responded

Thank you so much for your feedback, Brian! We're so happy to hear that you had a pleasant experience with us, and that you were able to find a car that you love and works for you and your family! Bob, Doug, Spencer, as well as the entire team, appreciate your kind words and review! Enjoy your car, and happy driving!

March 29, 2017

Outstanding Experience Traveled from St. Louis to purchase a 750LI xDrive from Bob Geisheker. Paperwork completed quickly by Doug Kamp and complete review of all car options More

by St Louis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Helbig
Mar 30, 2017 -

Karl Knauz BMW responded

Thank you so much for your feedback! We're so glad to hear that you had a pleasant experience with us, and that your trip was worth it! Bob, Doug, Brandon, as well as the entire team appreciate your kind words, and are so glad that you found a car that you love! Enjoy your new car, and happy driving!

March 23, 2017

Above and Beyond the Call of Duty The dealership folder says treat people as you would like to be treated. They mean this, I purchased the vehicle site unseen and delivered it in bett More

by Kurtis Rhoden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2017 -

Karl Knauz BMW responded

Wow, thank you so much for your feedback, Kurtis! That was quite a compliment! We're so glad to hear that your visit with us was pleasant, and lived up to your expectations! We're so happy that we were able to help you find a car that you love, and the entire team appreciates your kind words! Enjoy your new car, and happy driving!

March 20, 2017

It was easy This was my second time dealing with Knauz BMW. I had a wonderful experience both time . I am satisfied with the purchase. Steve and Bob were really More

by Naviddds1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Rayburn
Mar 20, 2017 -

Karl Knauz BMW responded

Thank you so much for your feedback! We're so happy to hear that all of your experiences with us have been pleasant and met all of your expectations! Steve, Bob, and the entire team, appreciate your kind words and review! Enjoy your new car, and happy driving!

March 15, 2017

Great Experience - New BMW from Matt Pudlo I shopped at multiple dealers and this was hands down the best. They were great throughout the entire process. Every person I spoke to and worked with More

by NewBMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Pudlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Jakubco
Mar 15, 2017 -

Karl Knauz BMW responded

We appreciate your kind review! We're happy to hear that our team was so helpful. We're proud of our friendly, hassle-free service. Thank you for your business, please let us know if there's anything else we can do for you!

March 14, 2017

Another great experience! This was my 2nd purchase at Knauz BMW. Again, a great experience with the customer service. Rolly Davidson was my sales/client advisor for the 2nd t More

by aaspaqueen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Mar 15, 2017 -

Karl Knauz BMW responded

We appreciate your review! We're glad to hear that our team provided you with such knowledgeable, hassle-free service. It's always exciting hearing from our happy customers! We look forward to seeing you again, thank you for your business and your recommendation!

March 14, 2017

Leased a New BMW My wife and I had a wonderful experience at Karl Knauz BMW, thanks to Bob Geisheker. He is very knowledgable, he asked me all the right questions and More

by baig0000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Geisheker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Adduci
Mar 14, 2017 -

Karl Knauz BMW responded

We appreciate your review! We're happy to hear that Bob provided you and your wife with such helpful service. We'll let him know to keep up the great work. Thank you for your business and recommendation, please let us know if there's anything else we can do for you!

March 13, 2017

My first BMW! My wife and had five different SUVs in mind to look at, and started our search at Knauz BMW and Rolly Davidson. We never made it to see the others. More

by JMR
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rolly Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Kamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Jakubco
Mar 13, 2017 -

Karl Knauz BMW responded

Thank you for sharing your review! We're so happy to hear that we were able to provide you and your wife with the great service you both deserve. We're proud of the excellent work our team provides our customers with. Congratulations on your new BMW X5, we hope to see you again soon!

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