Kelly Nissan of Route 33

Rough start but I left with a new Nissan! I was in the market for a new car and after doing a Truecar value online I was contacted by Kathy. I only stopped in after her endless emails, calls a I was in the market for a new car and after doing a Truecar value online I was contacted by Kathy. I only stopped in after her endless emails, calls and text but when I arrived she was unavailable. She actually never checked in on me the entire time I was there from 11 am till sometime after 3 pm however she did send a sad follow up text on Monday after a sale was made. I was told she is with the online sales team and she doesn't do direct sales. The old bait and switch game still worked but it's a unprofessional look. This practice should be addressed and corrected because if Rich was not available I would have left. I was only willing to work with Rich after Kathy's stunt. This is my 3rd car with Kelly Nissan and I have worked with him in the past. Since I was aggravated I knew I would only be happy with Rich's top level customer service. Without fail Rich got me a great deal and he took fantastic care of every little detail until I was in my car heading home. I do have to come back to have my new car worked on since there is a plastic piece cracked by the gear shift but again Rich was able to help me with everything. I look forward to doing business with him in the future. Bottom line skip Kathy go see Rich!!! More

Very respectful and welcoming. Quick answers and responses I called Kelly on Wednesday the 27th and dealt with Matt Caiazzo on a vehicle I picked out online and had the deal done and drove it home the followin I called Kelly on Wednesday the 27th and dealt with Matt Caiazzo on a vehicle I picked out online and had the deal done and drove it home the following day. Matt was great and we are a Corporation and look forward to more purchases in the near future. More

as promised All service techs and the manager do everything they can to satisfy my need. All work is always performed in a timely manner. Also informative. All service techs and the manager do everything they can to satisfy my need. All work is always performed in a timely manner. Also informative. More

Did not expect to drive off the lot in a beautiful new car I walked into Kelly Nissan just looking, to test drive an Altima. John got me into a 2017 and it was a beautiful car, and nicely loaded. He let me tak I walked into Kelly Nissan just looking, to test drive an Altima. John got me into a 2017 and it was a beautiful car, and nicely loaded. He let me take it for a test drive and took the time to actually talk to you about the car and all it's features! John was working g at another location (Emmaus I think) and came over to the Kelly by 33, I could not believe the service!!! Though I was very worried about financing, their finance agents Mike we're actually able to work with me with rebates and rates and do and behold I could being the car home! I still am in shock, it's like a dream! Zach was AMAZING and showed nome how to use all the new features of my car! It overall was a wonderful experience, and I would recommend anyone checking out Kelly Nissan!!! More

3 cars later I love my Nissans. I have been over the top satisfied with the condition of .y brand new vehicles. I also, am thankful for Rich and staff walking my I love my Nissans. I have been over the top satisfied with the condition of .y brand new vehicles. I also, am thankful for Rich and staff walking my husband and I through the lease buying option. They explained it over and over as we asked questions repeatedly. No one ever got annoyed or mad we were just making sure to understand our first lease!! I cant wait to go back for my Rogue or Morano ! More

Always a great experience. T he service has always been exceptional and Larry Hughes always communicates with me what needs to be done, and cares about the customer. Thank you, T he service has always been exceptional and Larry Hughes always communicates with me what needs to be done, and cares about the customer. Thank you, Larry More

Kelly Nissan excels! Leased my Rogue last April. That experience was a very positive, happy! time. Then, the 5,000 mile oil change and just this week, the 10,000 mile chec Leased my Rogue last April. That experience was a very positive, happy! time. Then, the 5,000 mile oil change and just this week, the 10,000 mile check-up were both excellent. Everyone, from the moment I drove in to the time I drove away, was friendly, respectful, happy and focused on making my time there a very enjoyable, pleasant one. I recommend Kelly Nissan to everyone who even mentions acquiring a new car. The atmosphere at Kelly Nissan - Easton is very welcoming and pleasant -- and I believe that starts at the top!! Thank you for continuing the great Kelly experience! More

Stress RELIEVER! I cannot reccomed Zach highly enough! Michael made the finance paperwork as efficient as humanly possible too, and was very easy to talk to. (Gap insu I cannot reccomed Zach highly enough! Michael made the finance paperwork as efficient as humanly possible too, and was very easy to talk to. (Gap insurance IS worth it, from previous experience rolling a loan over.) I was dreading going through the process of buying a car-the research, sitting in a hectic and high anxiety waiting room, the haggling. My parents had purchased a Certified pre-owned Pathfinder from here with excellent result and care so I browsed their inventory first. Checked against Autotrader.com, prices were well within fair market value. My Sentra looks and feels brand new-most importantly, I can trust my car again. More

Best deal ever Professional, informative and gave us a deal that would help us with negative equity. Who could ask for better. This is the 4th car from Kelly Nissan Professional, informative and gave us a deal that would help us with negative equity. Who could ask for better. This is the 4th car from Kelly Nissan and would highly recommend them . They are without a doubt the best dealership around and their service department is above and beyond. I can't say enough great things about this dealership. Run don't walk to get the best experience available. More

Good experience!! After long hours waiting for a response, we get a new car. Thanks for helping us. Best customer experience ever. Definitely we will return soon. After long hours waiting for a response, we get a new car. Thanks for helping us. Best customer experience ever. Definitely we will return soon. More