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Kelly Nissan of Woburn

Woburn, MA

4.1
949 Reviews
At Kelly Nissan of Woburn, we offer a wonderful selection of new and pre-owned Nissan vehicles, along with well-maintained non-Nissan pre-owned vehicles. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for. Our team at Kelly Nissan of Woburn is excited to help you with all of your vehicle purchasing and servicing needs. We have genuine OEM Nissan parts available, Nissan Certified Master Technicians, and a broad collection of new and pre-owned Nissan vehicles for your convenience. We invite you to visit our dealership conveniently located at the junction of Route 93 and Route 128 or start your shopping experience online at our Kelly Nissan of Woburn website. Our dealership looks forward to helping you with all of your automotive needs!
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95 Cedar Street

Woburn, MA

01801

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Showing 949 reviews

October 25, 2023

Rude and obnoxious and lazy. I walked in for the first time there to try an Armada. He said he's seen me which isn't true. Then proceeded to tell me 3-4 times he doesn't have any More

by Howrudearethey
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Dan Sicari
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2023

Great communication before, during and after. Clean showroom and bathrooms which made for a comfortable wait. The technician was EXTREMELY friendly and knowledgeable. Got a great printout of e More

by Elizabethobrien13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javial???
Oct 18, 2023 -

Elizabethobrien13 responded

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October 16, 2023

Customer service was excellent. I will come back if and when needed services.Thanks again.Nice work.Keep going.! More

by Sushil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerial Diaz
Oct 17, 2023 -

Kelly Nissan of Woburn responded

Thank you, Sushil, for taking the time to appreciate our customer service at Kelly Nissan of Woburn. We're thrilled to hear that you had an excellent experience and that you would consider coming back for any future service needs. We appreciate your kind words and encouragement. If there's anything else we can assist you with, please don't hesitate to reach out.

October 04, 2023

I've bought 3 vans over the years from Kelly Nissan and its been a good experience, but things have changed. I was quoted one number for some service, had one of my drivers drop the van off, when I go to p More

by scott.rosenshein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan Teyssedou
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Gerardi
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2023

Very helpful and understanding, doesn’t try to upsell you on things you don’t need like the Toyota dealership. Kind heart. More

by Joe Allan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phi Phi Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Kelly Nissan of Woburn responded

Thank you, Joe, for taking the time to leave us your feedback about your experience at Kelly Nissan of Woburn! We strive to provide helpful and understanding service to all our customers, ensuring we meet their needs without unnecessary upselling. It's great to hear that you found our approach to be honest and considerate!

August 26, 2023

Always great service and friendly staff. That is why I have been coming to this dealership for the last ten years. More

by marlycharry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phi Phi Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

I highly recommend Kelly Nissan to my friends and family. The service department are always very accommodating in helping me get an appointment around my very schedule which is always helpful. I just want to More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Sicari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Gerardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2023

Very pleased with my experience from Kelly Nissan from scheduling and being helped by Brianna in the service department to the service vice provided. Would highly recommend More

by Mike E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Gerardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

They are super attentive, and always want the best. Really happy I chose Kelly Nissan Woburn. More

by Ludmi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Sicari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phi Phi Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Kelly Nissan of Woburn responded

Thank you so much, Ludmi! We are so happy to know that you had a great experience with Dan and Phi Phi and that you were well taken care of! We really appreciate you taking the time to share this with us!

August 16, 2023

Professional, knowledgeable. Always very helpful, friendly. Gets the right part at the right time,great service More

by bmiller5840
Recommend Dealer
Yes
Employees Worked With
Chris Manley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Kelly Nissan of Woburn responded

We love to hear that, bmiller5840! It is great that you had the opportunity to work with Chris and that he made sure everything ran so smoothly! Thank you so much for sharing this with us!