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Kelly Volkswagen
Danvers, MA
959 Reviews
At Kelly Volkswagen, we know our VW customers and your needs. Our Volkswagen professionals in sales, service, and parts are dedicated to addressing all of your VW needs.
We offer a new state-of-the-art Volkswagen service facility with only top-of-the-line equipment to better service our loyal VW customers. Our Volkswagen sales professionals promise to deliver you the highest level of satisfaction when you visit our Danvers, MA dealership on Route 114. And did we mention we are the largest Volkswagen dealership in the United States?
Our team at Kelly Volkswagen invites you to visit our dealership today, or browse our selection of quality new and pre-owned Volkswagen models, Volkswagen services and parts, and much more at our website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 959 reviews
February 20, 2019
Kelly VW George was very helpful and I walked out with the car I wanted at the price I wanted. I had my new car within 2 hours. George was very helpful and I walked out with the car I wanted at the price I wanted. I had my new car within 2 hours. More
by Me
February 18, 2019
Excellent customer service and Expeditious ! My sales guy Daniel Snow was very knowledgeable, professional and had a great sense of humor. He put the ease in buying a car. I dreaded going through My sales guy Daniel Snow was very knowledgeable, professional and had a great sense of humor. He put the ease in buying a car. I dreaded going through the process of having to buy a new car but Daniel made it seamless and a positive experience. It was the quickest I have ever bought a car from beginning to end. Barry Gagne was thorough in explaining the finance options, as well as other insurance options. All of the employees I encountered were very courteous. This is a very polished establishment and ran very well. I HIGHLY recommend them to anyone looking for either a certified pre- owned or brand new car. More
by tyfields
February 17, 2019
Quickest car I ever bought. I arrived at the dealership at 9:00 am and was driving out in my new car before 11. Customer service was exceptional. No pressure. I arrived at the dealership at 9:00 am and was driving out in my new car before 11. Customer service was exceptional. No pressure. More
by Coachsog
February 17, 2019
In & Out Easiest car experience ever! If you know what you want and don’t want to play games go to Kelly VW! John and Josh were amazing, no games no pressure. Easiest car experience ever! If you know what you want and don’t want to play games go to Kelly VW! John and Josh were amazing, no games no pressure. Very professional, patient, overall an amazing experience! Trading in my car, purchasing, switching over my license plate, papers signed, I was out of there in less than 1 and a half hours. Of all the VW dealships in MA I would never consider anywhere else to go ever again but to them. More
by dka33
Employees Worked With
Josh Cone, John Shea
February 09, 2019
Excellent George was very helpful, courteous and knowledgeable. Answered all my questions and took time to show me everything in the car. I would recommend the George was very helpful, courteous and knowledgeable. Answered all my questions and took time to show me everything in the car. I would recommend the VW to everyone. More
by Ckelleher
February 07, 2019
Working with Chris was truly awesome Bottomline, buying my car at VW was great because of working with Chris. Down to earth, easy going, friendly and flexible. I would absolutely buy anot Bottomline, buying my car at VW was great because of working with Chris. Down to earth, easy going, friendly and flexible. I would absolutely buy another car from Chris and would recommend him to anybody that appreciates a smooth friendly buying experience. Thank you. The Danvers VW dealership feels brand new, is super clean and top-notch. We are very happy with our car. More
by Fx_freak
Employees Worked With
Said Bousbaa, James Richard, Christopher Etheridge
February 01, 2019
Easy buying experience Ramon was great to work with during our buying experience. Would highly recommend. Low pressure straight forward salesman. He was prompt when we ha Ramon was great to work with during our buying experience. Would highly recommend. Low pressure straight forward salesman. He was prompt when we had questions and made sure we got a great deal. More
by AnthonyLaBella
January 16, 2019
Awesome service Smart, courteous and accommodating!! Scheduling service was very easy. My car was ready in no time. I’m very glad I bought a Volkswagen at Kelly. Smart, courteous and accommodating!! Scheduling service was very easy. My car was ready in no time. I’m very glad I bought a Volkswagen at Kelly. More
by TTy0812
Employees Worked With
January 11, 2019
Worst customer satisfaction The dealer that exists just to make money , no help at all, bought 1 car from here and had 3 friends buy cars too. Currently dealing with my brand New The dealer that exists just to make money , no help at all, bought 1 car from here and had 3 friends buy cars too. Currently dealing with my brand New Atlas and I have a case open with VW of North America, the dealer refuses to even put the car which has warranty on the lift because they do not hear the noise or they believe what I am reporting is normal. The car has warranty and I am showing a problem that many other Atlas owners are experiencing and even commenting on every single Volkswagen post on social media and forums. Service manager should get more training on CUSTOMER SATISFACTION. More
by skocaman
Employees Worked With
January 04, 2019
FANTASTIC GREAT SERVICE FANTASTIC DEALERSHIP FNTASTIC SUSTOMER SERVICE BEAUTIFUL SERVICE AREA VERY CLEAN AND UP TO DATE SERVICE AREA AND WAITING ROOM NICK AND H GREAT SERVICE FANTASTIC DEALERSHIP FNTASTIC SUSTOMER SERVICE BEAUTIFUL SERVICE AREA VERY CLEAN AND UP TO DATE SERVICE AREA AND WAITING ROOM NICK AND HIS CREW CARE ABOUT YOUR VEHICLE More
by cgangi20
