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Kelly Volkswagen
Danvers, MA
945 Reviews
At Kelly Volkswagen, we know our VW customers and your needs. Our Volkswagen professionals in sales, service, and parts are dedicated to addressing all of your VW needs.
We offer a new state-of-the-art Volkswagen service facility with only top-of-the-line equipment to better service our loyal VW customers. Our Volkswagen sales professionals promise to deliver you the highest level of satisfaction when you visit our Danvers, MA dealership on Route 114. And did we mention we are the largest Volkswagen dealership in the United States?
Our team at Kelly Volkswagen invites you to visit our dealership today, or browse our selection of quality new and pre-owned Volkswagen models, Volkswagen services and parts, and much more at our website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 945 reviews
July 08, 2023
Service rep was friendly and helpful. Work was done smoothly within the estimated time. Comfortable, attractive waiting area. Professional, efficient feel all around. Work was done smoothly within the estimated time. Comfortable, attractive waiting area. Professional, efficient feel all around. More
by slknahlyn
Helpful June 01, 2023
I’ve purchased 4 Volkswagens from Kelly and the techs in their service department have maintained all of them. Cannot say enough about the overall quality of the people here, from the sales floor to the en their service department have maintained all of them. Cannot say enough about the overall quality of the people here, from the sales floor to the entire service department it’s simply the best dealer experience I have ever experienced. More
by shootcloser
May 10, 2023
Very clean showroom. Salesman was very pleasant, very attentitive with us. The purchasing process was straight forward and up front. At no time were we pressured or rushe Salesman was very pleasant, very attentitive with us. The purchasing process was straight forward and up front. At no time were we pressured or rushed. We purchased a great looking and driving vehicle. Thanks, a great experience, if any of my friends are looking to buy a Volkswagen I'll be sure to point them in your direction. More
by Advillbill
April 25, 2023
We had a great experience working with Jorge. The dealership was nice and easily accessible. The dealership was nice and easily accessible. More
by Jdelorenzo
Employees Worked With
April 24, 2023
Respectful sales personnel, explained problem/s found and provided cost up front to replace/repair. Service was confident with quote and open to discussing options. Did not display aggressive behavior to pre provided cost up front to replace/repair. Service was confident with quote and open to discussing options. Did not display aggressive behavior to pressure customer to agree to service recommendations More
by debra.stokes
April 09, 2023
Back up order on a rim with no date on when my car would be available. It wasn't until I involved my insurance that my auto didn't get repaired. be available. It wasn't until I involved my insurance that my auto didn't get repaired. More
by Yamilyo1
Employees Worked With
April 07, 2023
We had a wonderful experience working with Morgan to purchase our new vehicle. He was very easy to work with, answering all our questions. We got exactly what we were hoping for with zero stress!! We wo purchase our new vehicle. He was very easy to work with, answering all our questions. We got exactly what we were hoping for with zero stress!! We would highly recommend Morgan. More
by SP
Employees Worked With
April 05, 2023
Very professional staff. No stress with purchase. And staff includes everyone from sales dept. and service dept. Very satisfied with purchase and would buy from again, if I w No stress with purchase. And staff includes everyone from sales dept. and service dept. Very satisfied with purchase and would buy from again, if I was in market for a new vehicle More
by BJForbes
Employees Worked With
April 01, 2023
Great dealership; really nice staff; and a pleasure to do business with. LOVE the VW lease programs! business with. LOVE the VW lease programs! More
by Rando7673
