
Kelly Volkswagen
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My service advisor I am so glad to have Rachel DeSilva watching over my service visits. She is the BEST. She is a terrific listener and is very thorough with her follow I am so glad to have Rachel DeSilva watching over my service visits. She is the BEST. She is a terrific listener and is very thorough with her follow through AND she has s great smile....:-) More
Ocean Gal loves VW Treated very nice with respect for an older customer. Explained well. Will recommend to others, friends and family. Look forward to picking my leased Treated very nice with respect for an older customer. Explained well. Will recommend to others, friends and family. Look forward to picking my leased vehicle. . More
Very professional Awesome experience! Everyone there was so kind and worked with our price range! Fastest of any dealership by far getting my new car rady for us. Than Awesome experience! Everyone there was so kind and worked with our price range! Fastest of any dealership by far getting my new car rady for us. Thanks again! More
Always Easy Rachel DaSilva and the service team keep things consistent with Kelly VW's theme of making it easy. I had 2 recalls, a warranty repair, an oil change Rachel DaSilva and the service team keep things consistent with Kelly VW's theme of making it easy. I had 2 recalls, a warranty repair, an oil change, alignment, new wipers, and a tire rotation and balance all completed in one visit with being provided a new Jetta loaner. My 2013 VW CC came back in perfect shape with a nice showroom new car wash to boot. And the price was right, too. My only minor criticism is that the iPhone cable at the charging station was broken and it would be great if that can be fixed. More
40,000 miles service And check-up Hey, There Thank You For The Service And Timely Matter For The 40K On My Car. You Guys Are GREAT !!!!!! And Professional. See You Soon. Hey, There Thank You For The Service And Timely Matter For The 40K On My Car. You Guys Are GREAT !!!!!! And Professional. See You Soon. More
2017 Passat This is the second Passat I bought from Kelly VW. They have always treated me like a VIP, professionally, friendly and fairly. Their service departmen This is the second Passat I bought from Kelly VW. They have always treated me like a VIP, professionally, friendly and fairly. Their service department is excellent. They have taken superb car of my cars for over 6 years and I depend on my car for business travel. I will continue to purchase and service my VW's at Kelly. More
Excellent Customer Service Truly exceptional ! Excellent costumer service, professional, honest and detailed . I have no worries when my car needs service. Over all this deale Truly exceptional ! Excellent costumer service, professional, honest and detailed . I have no worries when my car needs service. Over all this dealership is # one. Thank you Rachel DaSilva you are perfection when it comes to customer service.Nick Irving is very hands on and very approachable and professional & Pleasant. I am very happy with Kelly VW. More
Noise Coming On The Drivers Side I Don't Have To Tell You Again, Excellent Customer Service. Thank You Very Much For Taking My Car In At The Last Minute. I Made The Appointment Throug I Don't Have To Tell You Again, Excellent Customer Service. Thank You Very Much For Taking My Car In At The Last Minute. I Made The Appointment Through My Cellphone, Like The Commercial Kelly Auto Group Makes It Very Easy. More
Rip off Trading car in they don't give the right price they try catch to bad somethings make your cat value bigs lost it ?? I'm never try make the review anyt Trading car in they don't give the right price they try catch to bad somethings make your cat value bigs lost it ?? I'm never try make the review anything like that , but this dealer make me really angry , More
2014 Volkswagen Passat Thank You, For The Best Customer Service, Everytime I Bring My Vehicle It Has Been Stress Free No Problems And Any No Issues. I Give Special Thanks T Thank You, For The Best Customer Service, Everytime I Bring My Vehicle It Has Been Stress Free No Problems And Any No Issues. I Give Special Thanks To Tara Arnold She Is GREAT!!!!! She Has Been Text Me And E-Mail Me Keeping Updated On The Progress About My Vehicle. Thank You Again.. More