Kelly Volkswagen

Fantastic first time experience My girlfriend and I were spooked after a visit to another dealership and VW Kelly was a breath of fresh, awesome VW air we needed for a first time car My girlfriend and I were spooked after a visit to another dealership and VW Kelly was a breath of fresh, awesome VW air we needed for a first time car lease experience. Every qualm we had with other dealerships was surprisingly turned on it's head. The dealership itself is really clean, has great vibes and is home to a retro VW bus & art that makes you feel like you're joining a storied culture of great people. The sales team matched that, with actually helping us into different options instead of forcing us into things we didn't need. CHRIS! Can't recommend this guy any stronger. He was extremely knowledgeable on the different models, and a relaxed, friendly attitude that made the process easy. Great test drive passenger and we were excited to be working with him throughout the process. The deal we came to felt awesome. We even forgot a sticker on the window of our trade in vehicle, and he actually hunted down the car next day, drove to another lot, peeled it off and brought it back to the dealership all after the deal was done. Not sure the distance of the lot, but I think he literally went the extra mile for us. Pro tip: ask/look for him specifically when you go in. JACKIE! We were in a crunch with paperwork & processing before the insurance offices closed and Jackie hooked it up with the paperwork we needed and got everything done before the final bell so we could drive the car off the lot that day. This guy is a legend. The Chris/Jackie tag team was some VIP service for us. More

Above and Beyond This dealership went above and beyond in helping us secure a great deal under tough circumstances. Could not be happier with the outcome! Thanks for m This dealership went above and beyond in helping us secure a great deal under tough circumstances. Could not be happier with the outcome! Thanks for making it easy More

Smooth experience. The entire process from the very beginning was simple, straightforward and "stress-free." My very first car buying experience that wasn't a hassle. The entire process from the very beginning was simple, straightforward and "stress-free." My very first car buying experience that wasn't a hassle. Everyone we came in contact with was great. More

Nice people, Nice atmosphere It is nice working with Kelly VW. Prices are high, but the dealership and people are nice. Bought a used VW Passat and also had service. So far so goo It is nice working with Kelly VW. Prices are high, but the dealership and people are nice. Bought a used VW Passat and also had service. So far so good. More

2014 VW Passat Good Afternoon, I Want To Thank Very Much To Tara Arnold For Texting And Calling About The Update On My 2014 Volkswagen Passat. She Is Very Informal Good Afternoon, I Want To Thank Very Much To Tara Arnold For Texting And Calling About The Update On My 2014 Volkswagen Passat. She Is Very Informal About The Situation About My Vehicle. I Came Into The Dealership Where I Bought About Two Months Ago On A Saturday Afternoon Without An Appointment About Ice And Snow On My Rims. She We Will Take Care Of It No Problems Because The Vehicle Was Shaking And Vibration Down The Highway. But I Mention Another Issue About The Vehicle That The Rear Window Defroster Was Not Working Probably And It Will Take Time To Diagnostics The Problem. So She Gave Me A Loaner Car With No Questions At All. That Was Stressful Free With No Hesitations At All. That is Excellent Customer Service. Thank You Again From A Kelly Volkswagen Client More

Top Costumer Service Gerorge and Said were more then accomdating to help me get in to a new lease early, when I had gone over my mileage. They listened, and worked with my Gerorge and Said were more then accomdating to help me get in to a new lease early, when I had gone over my mileage. They listened, and worked with my needs and concerns, making it most importantly, affordable for me! George went above and beyond, speaking with VW on my behalf, regarding charges for breaking my lease early. I work in costumer service, and these guys are not shy of delivering the best! I appreciate all they have done for me! I love my new car, and I will be a costumer of this dealership for a long time! Thank you George! More

Dead battery in below zero temps Kelly service is THE BEST. Other local parts stores, gas stations were all out of batteries and AAA wasn’t answering the phone. Kelly had me back on Kelly service is THE BEST. Other local parts stores, gas stations were all out of batteries and AAA wasn’t answering the phone. Kelly had me back on the road in an hour AND with a gleaming car wash! It doesn’t get any better than THAT. Oh, and their advice about a fuel additive in this weather was greatly appreciated. More

Fast, and accurate contact. Super friendly staff! Anthony was a great salesman. He accommodated my crazy schedule and all my needs. The whole process was fast, easy and friendly. I am never excited wh Anthony was a great salesman. He accommodated my crazy schedule and all my needs. The whole process was fast, easy and friendly. I am never excited when I am in the market for a new car, but Kelly VW eased all my anxiety and I was very happy with the whole experience. Will gladly return when the need arises again. -J.Fields More

One of the best experience i've ever had dealing with Tara One of the best experience I've ever had with any car dealer. Tara from the service team has been extremely helpful and very professional. Very impres One of the best experience I've ever had with any car dealer. Tara from the service team has been extremely helpful and very professional. Very impressive!!! On the top of her Job More

New lease Best experience ever!! From beginning to end they were all there to help me. No back and forth haggeling just honest and straight forward😀high Best experience ever!! From beginning to end they were all there to help me. No back and forth haggeling just honest and straight forward😀highly recommend this dealership and Leighanne! More