Kelly Volkswagen

Lease purchase of a 2018 Tiguan The team at Kelly Volkswagen Danvers have always provided the first class service. This is the fifth vehicle I have purchased through Kelly Volkswage The team at Kelly Volkswagen Danvers have always provided the first class service. This is the fifth vehicle I have purchased through Kelly Volkswagen Danvers. George Sousa demonstrated all the aspects of the vehicle and answered all questions we had. More

Easy, Easy, Easy Prior to Friday the 13th of October, 2K17 I had never even heard of a VW Tiguan. I had been shopping for months, looking at KIA Sportages, Hyundai Tus Prior to Friday the 13th of October, 2K17 I had never even heard of a VW Tiguan. I had been shopping for months, looking at KIA Sportages, Hyundai Tuscons, Mitsubishi Outlanders, etc... Basically, just looking for that 10yr PowerTrain Warranty. I accidentally fell upon the Tiguan on a WebSearch. But I knew Volkswagen didn't offer the same Warranty as the Korean/Japan guys. But I decided to Call up Kelly VW ask to inquire about 'Extending' the Factory Warranty. And with no pressure at all, I got an intelligent response and ended up with a far superior vehicle, with a 10yr BUMPER TO BUMPER (Not JUST PowerTrain) Warranty for the same price (if not less) than I was about to spend on the KIA. Josh Cone & Jackie Amodeo were by far, two of the best people in this business I have ever dealt with. And I've dealt with quite a few in my years. At no point was I pressured with xx Sales Tactics. They knew, their vehicles speak for themselves, just give people the honest information and they'll decide correctly, if not. then that's on them, not the SalesGuy... All in All, I was pleasantly surprised with the entire process of purchasing my new Tiguan from Josh & Jack at Kelly. And will be recommending them to anyone & everyone I know in the market for a new car. More

Best VW dealer in Ma Everything about this dealership is professional and they are a pleasure to do business with. One of the best car sales experiences I've had in a lo Everything about this dealership is professional and they are a pleasure to do business with. One of the best car sales experiences I've had in a long time. More

90k service James in service was terrific. I couldn’t have ask for a better customer service contact. He kept in close contact with me and explained the necessary James in service was terrific. I couldn’t have ask for a better customer service contact. He kept in close contact with me and explained the necessary services my car needed. AND he made sure I had a loaner for the duration. More

Easy experience, no BS I inquired about a Passat online and was immediate put in touch with James. I went and saw the car same day and he had it ready to test drive. James I inquired about a Passat online and was immediate put in touch with James. I went and saw the car same day and he had it ready to test drive. James was very knowledgeable about the features and mechanics. While they're pricing was higher than other dealerships near me and I wish the price includes the pre-owned certification, the negotiation process was reasonable and frustrations free. From the paperwork to the ease of picking up your car, James and the rest of the team made it easy with no hidden charges or gimmicks. They even threw in rubber mats for free. I'm very happy that I'm driving the exact model I wanted. I'd definitely buy from Kelly Volkswagen again! More

Most pleasant experience buying a car This dealership is quite far from where I live but I decided to head out there after reading great reviews and the great deals they had. I was not dis This dealership is quite far from where I live but I decided to head out there after reading great reviews and the great deals they had. I was not disappointed and was extremely glad I made the trip. James came to help as soon as we showed up- he was wonderful to work with and was so down to earth, up front and honest it made the whole process easier than I ever had expected. He makes sure you find the car you love is patient and helpful and caring every step of the way. The finance department is also amazing and answered any and all questions with honesty and humor. I am so happy I made the trip and I love my new car and the great price. Worth every effort!! More

Pleasant purchase experience Knowledgable salespeople helped me decide on a new car. Very little pressure but plenty of facts and comparisons with other models. Went the extra mil Knowledgable salespeople helped me decide on a new car. Very little pressure but plenty of facts and comparisons with other models. Went the extra mile for me-great team at Kelly! More

Great service experience Overall, from start to finish just a great service experience. Dave was my adviser, explained everything, and the car was ready on time - and even w Overall, from start to finish just a great service experience. Dave was my adviser, explained everything, and the car was ready on time - and even washed. The coolest thing was getting a video from the tech showing what they looked over on my car. Definitely an A+ for service. The best! More

Needed a quick service for my Jetta Called around to a few dealers , this dealer was so welcoming and made it sooooooo easy. No appointment needed for this service - in and out quickly. Called around to a few dealers , this dealer was so welcoming and made it sooooooo easy. No appointment needed for this service - in and out quickly. The young man that helped me was fabulous! I not inkynwoild return to use their service but want to buy my next auto there. More

costly service Clean, new facility, quick turnaround and loaner car nice but charged a lot for repairs that should have been covered by extended warranty. Requested Clean, new facility, quick turnaround and loaner car nice but charged a lot for repairs that should have been covered by extended warranty. Requested estimate for body work. None given. More