Kelly Volkswagen - Service Center

Dan the man Dan is always very helpful and makes sure my visit at Kelly Volkswagen enjoyable. He helped make sure I've always had a rental if I needed it. now whe Dan is always very helpful and makes sure my visit at Kelly Volkswagen enjoyable. He helped make sure I've always had a rental if I needed it. now when I go to Kelly Volkswagen I try to get him as my service guy. More

Excellent experience. My experience with Kelly VW Service was quick, courteous, professional and most importantly, the problem was resolved perfectly. Never been here befo My experience with Kelly VW Service was quick, courteous, professional and most importantly, the problem was resolved perfectly. Never been here before, now won't go anywhere else! More

friendly, helpful and convenient Dave is great. the place is clean and fun to walk around. it is quick and the car is cleaned which I liked a lot! Dave is great. the place is clean and fun to walk around. it is quick and the car is cleaned which I liked a lot! More

Great service Service was great and everyone I spoke to was so helpful. My car is back to working 100%. Thanks to Dave Pioneer for his great service. Service was great and everyone I spoke to was so helpful. My car is back to working 100%. Thanks to Dave Pioneer for his great service. More

30,000 miles Daniel Reid was absolutely more than helpful. He knew exactly what needed to be done to my car and he went above and beyond helping me get it done. Ja Daniel Reid was absolutely more than helpful. He knew exactly what needed to be done to my car and he went above and beyond helping me get it done. Jason D'Avolio was also very helpful in getting a part for my car and had it ready for me as soon as I got there. I'd definitely recommend this service center to anyone who owns a VW. Thanks again! More

Easy Racall Fix I had to bring my GTI in for a recall that would take 3-4 hours. I was worried because I had my 11 month old daughter with me and I knew she wouldn't I had to bring my GTI in for a recall that would take 3-4 hours. I was worried because I had my 11 month old daughter with me and I knew she wouldn't be able to hang out at a dealership that long. Dave was able to get me a loaner car so that I could take her home and wait with her there instead of the dealership which made my daughter and I much happier. Great experience! More

Best VW dealer service on the East Coast! Kelly VW has a fantastic service team! I have been religiously taking my 2007 VW Jetta Wolfsburg Edition in for service and the service advisor (Dan) Kelly VW has a fantastic service team! I have been religiously taking my 2007 VW Jetta Wolfsburg Edition in for service and the service advisor (Dan) always proactively spots potential problem areas and addresses them before they become severe. On this last trip he noticed that a rear suspension spring was broken and sent me a video of the service tech removing the broken piece so I could see the severity of the problem. If the piece had been left in there the potential of uneven tire wear, alignment problems and also the possibility of a tire blowout were factors to consider. I drive the car on many long hauls and could not afford to get stranded with car problems on a busy schedule. Thanks to Dan and his team, I feel that my VW is in good hands and is the most reliable car I have owned. The Kelly VW staff is knowledgeable and courteous as well. By the way, I am a die hard VW fan and have owned Volkswagen cars since 1973 including a classic 1962 VW Beetle. Kelly Volkswagen has provided the best service I have seen in the past 40 years, having lived in Germany and 6 different states in the USA! More

Kelly VW rocks! I purchased a VW Tiguan SUV at Kelly a bit more than 4 years ago. Each year I take my in for regular service. Kelly VW's service team is absolutely I purchased a VW Tiguan SUV at Kelly a bit more than 4 years ago. Each year I take my in for regular service. Kelly VW's service team is absolutely awesome! Our VW has performed extraordinarily well since new, and I take comfort in knowing that Kelly VW's service team supports my SUV. More

Great work Great expirence no pressure and great advice! Second time Dan has helped me with any issues I have had. I will always go to Dan for my service needs! Great expirence no pressure and great advice! Second time Dan has helped me with any issues I have had. I will always go to Dan for my service needs! More

Amazing Great service. Dan, Nick, chris, thank you for truely amazing service. I will continue to always bring my VW's to you and reccomend this dealer to eve Great service. Dan, Nick, chris, thank you for truely amazing service. I will continue to always bring my VW's to you and reccomend this dealer to everyone thanks to the great service. Thank you! More