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Ken Ganley Chrysler Dodge Jeep Ram Mentor

Mentor, OH

4.9
1,815 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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8505 Mentor Ave

Mentor, OH

44060

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Showing 1,815 reviews

October 14, 2025

The dealership and Calder were great to work with,. Everything was as promised and great communication. Too bad I had to travel from Upstate NY to get a good deal on a Durango GT Plus. More

by Gary J.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Calder
Oct 17, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello Gary, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2025

This dealership doesn't actually check whether the email addresses they collect belong to the people that give them to them. Completely untrustworthy. More

by dhetrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don Weiland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cleek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Harder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marc McEwen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Coolidge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Willrich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shyanne Depuy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Chrysler Dodge Jeep Ram Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

September 19, 2025

The dealer was very accommodating of my wants and needs and had great customer service. More

by cgateskozbial
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

September 18, 2025

What a GREAT experience buying my 2025 Jeep at Ganely. All thanks to Calder Manley!!!! More

by slegerski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calder Manley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

September 16, 2025

Calder was very friendly and helpful when buying the truck I was looking at. He felt more like a friend than a car salesman. The finance team was also very friendly and helpful. We didn’t take an ove More

by Ryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carly Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calder Manley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Ryan, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 10, 2025

Of all the dealerships that I purchased automobiles over the years, I did not return to them to purchase my new transportation— the 2025 Ram Rebel - the Ken Ganley dealership treated me respectfully, profes More

by Nucci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Uber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calder Manley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Nucci, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Mentor. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2025

Service is always fast and reliable. Usually takes a day or two to get in for an oil change and I’ve only seen them a week out at most which is normal for most shops. I will continue to More

by penolopejenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc McEwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Mentor. Please don't hesitate to reach out if there's anything additional we can do for you.

August 26, 2025

The Service Advisor, Marc McEwen, was professional and courteous. He followed the Lifetime Chrysler Warranty to the letter. Abby, in the cashier's office, was a delight and gave a wonderful example of wha More

by Dr. Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc McEwen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2025

GM Justin, and Salesman, Calder Manley were great! Very patient and helpful even after the sale! More

by Dhet1833
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calder Manley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Mentor. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2025

The people there are very helpful and they made me feel very comfortable there. And they was so positive for me to get a car . I wasn't sure I could but they made me feel like I was going to go home with More

by heidigrabs123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calder Manley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Chrysler Dodge Jeep Ram Mentor! Please don't hesitate to reach out if there's anything additional we can do for you.

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