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Ken Ganley Chrysler Dodge Jeep Ram Mentor
Mentor, OH
1,860 Reviews
Ken Ganley CDJR Mentor was established in 1966 and has been awarded the Chrysler Five Star Excellence Award. We strive to deliver the best customer service in Lake County. We believe in a high quality of work and we are always ready to help get you into a vehicle and back on the road! We will do everything possible to exceed your every expectation while delivering a customer service experience unmatched in our industry!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,860 reviews
August 29, 2026
I felt as though everyone in the building was taking care of me. I had an issue with my sons truck and the maintenance team at Ken Ganley was going out of there way to assist me. Brian Heppner (military vet of me. I had an issue with my sons truck and the maintenance team at Ken Ganley was going out of there way to assist me. Brian Heppner (military veteran) like myself worked hard to get this deal done for me! He gave me several options and let me pick what was most important to me. I live and work in Mentor it’s awesome to actually be able to buy the car where I live and work. Truck looks and rides amazing. Very happy with the entire team at Ken Ganley!!! More
by chadrusso22
August 27, 2026
Josh did a great job getting me into my new vehicle. He was friendly and communicated well. He was friendly and communicated well. More
by J_dohse_99
Employees Worked With
August 26, 2026
,Good truck, good deal, Good truck, good deal, Good truck, good deal, Good truck, good deal. truck, good deal, Good truck, good deal. More
by Slpcnc1
Employees Worked With
August 24, 2026
I never have an unsatisfactory visit. Brian Butch in service has always been very accommodating to the point that I go to him as exclusively as possible Brian Butch in service has always been very accommodating to the point that I go to him as exclusively as possible More
by longdavid058
August 22, 2026
Great dealership, everyone should go there. Kind reliable staff who are very knowledgeable. I will continue to buy cars/trucks from them Kind reliable staff who are very knowledgeable. I will continue to buy cars/trucks from them More
by ecsharp09
August 21, 2026
Everyone at the dealership were so nice and not pushy at all. Nikki and Nick we great people to work with! I love my steel blue Jeep! all. Nikki and Nick we great people to work with! I love my steel blue Jeep! More
by Twondfans755
August 21, 2026
service team took care took care of the issue in a professional manor. Butch went above and beyond to get everything done right. clean shop very nice looking. professional manor. Butch went above and beyond to get everything done right. clean shop very nice looking. More
by cjm
Employees Worked With
Brian Butch
August 19, 2026
Had an Excellent experience! Would recommend anyone looking for a vehicle to go see Josh. Would recommend anyone looking for a vehicle to go see Josh. More
by th31
August 18, 2026
Nothing to say. But it wouldn’t allow me not to state something. Go browns! But it wouldn’t allow me not to state something. Go browns! More
by Katrinatmagnusson
Employees Worked With
August 05, 2026
Very inviting appearance, inside and out. Friendly greeters as were the other associates in the showroom. Spent time with Todd and Devon who were very knowledgeable and courteous during our s Friendly greeters as were the other associates in the showroom. Spent time with Todd and Devon who were very knowledgeable and courteous during our selection and purchase . Highly recommend! More
by Cholley59
