Ken Ganley Ford Norton

Anthony Zuppe was very informative and helpful. Made buying a car an easy experience. He even took time to explain some of the features after we bought the car. Made buying a car an easy experience. He even took time to explain some of the features after we bought the car. More

Great experience! Samuel met me as I walked to the door. Talked briefly, discussed vehicle possibilities, found a vehicle, test drove, worked out details. On my way i Samuel met me as I walked to the door. Talked briefly, discussed vehicle possibilities, found a vehicle, test drove, worked out details. On my way in pretty short order. Signed papers same afternoon. Less than 4 hours duration! All Good! More

The experience was very professional and the timing of everything was perfect. Would highly recommend and suggest to others. everything was perfect. Would highly recommend and suggest to others. More

Very helpful and knowledgeable, will return in the future. Don't make online appointment it bringing large truck or motor home. Call to make appointment future. Don't make online appointment it bringing large truck or motor home. Call to make appointment More

Everyone there makes me feel at home. Very good experience. Everyone seems to care that I am taken care of. Very good experience. Everyone seems to care that I am taken care of. More

Great customer service! Thanks, Sam! Appreciate you! I will definitely enjoy my new vehicle from you. Thanks, Sam! Appreciate you! I will definitely enjoy my new vehicle from you. More

Mr. Franco was super nice and knowledgeable. His attention to our concerns were impressive. I was thoroughly satisfied with our interactions and look forward to future business with him. attention to our concerns were impressive. I was thoroughly satisfied with our interactions and look forward to future business with him. More

On 10/28 I was told that TPMS was not covered and when I was there on 11/19 for the other side I found out it was covered and asked about a refund and wanted to speak with a manager. I also told them I spo was there on 11/19 for the other side I found out it was covered and asked about a refund and wanted to speak with a manager. I also told them I spoke with a mechanic and it is not required to get them both done on the same side like I was told. I spoke with the manager John K and he was nonchalant about my experience and stated that life was too short to argue when I was telling him about my frustration about paying when it was covered. He said she was new and made a mistake. I was told that I was going to be refunded but had to wait for a check to be mailed to me. The whole experience with the service dept was a fiasco to deal with and how I felt did not feel validated. I was offered a free oil change and asked what would make me happy. I feel like as a customer I should not have to wait to be reimbursed when it was their error. This is my 3rd car from them and the service dept quality is declining since I 1st became a customer. I arrived at 9:45 am and left after noon. I was the last person in the lobby for sales at that time. More

Everyone is professional, knowledgeable and friendly. It was easy to schedule my services and all was done on time or ahead of schedule. I highly recommend using Ganley Ford Norton for car services and p It was easy to schedule my services and all was done on time or ahead of schedule. I highly recommend using Ganley Ford Norton for car services and purchasing your next vehicle. More

Awesome service, everyone was really good, we was treated really well. I would recommend others treated really well. I would recommend others More