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Ken Ganley Ford Norton

Norton, OH

4.8
2,778 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 2,778 reviews

June 07, 2024

Everyone is always friendly and helpful from service to sales. They answered all my questions and made everything simple and easy More

by Zack808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Leonhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Ken Ganley Ford Norton responded

Thank you, Zack, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Jun 08, 2024 -

Ken Ganley Ford Norton responded

Hi, we appreciate your positive review about your recent experience with us! Until the next time we meet, take care!

June 06, 2024

Coupon bait and switch. There is an attempt by the sales staff to OVER CHARGE for new vehicles. No rewards for being a loyal customer to these xxxxxxxx. I do not recommend, More

by kevinebuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
2.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Leonhard
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Ken Ganley Ford Norton responded

Kevin, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 05, 2024

Ken Ganley Ford was fantastic to work with. They gave my husband & I a great deal. They are kind and personable. I certainly recommend this dealership. More

by kirbyrue12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian
Jun 05, 2024 -

kirbyrue12 responded

Ken Ganley Ford was fantastic to work with. They gave my husband & I a great deal. They are kind and personable. I certainly recommend this dealership.

Jun 06, 2024 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

June 04, 2024

Great service. They were courteous and polite. They were professional and communicated throughout the service process More

by mikefirtha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Ken Ganley Ford Norton responded

Mike, Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Scott and our team were able to help, and we hope to see you again!

June 01, 2024

Love the loan option. And I can always get my car In quick to be fixed! Also love the shuttle service definitely would recommend always! More

by Rsitton33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Jun 03, 2024 -

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

May 30, 2024

Joe was very personable. He was able to get all of our concerns handled in timely manner. We appreciate his professionalism More

by Diedre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Peticca
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Ken Ganley Ford Norton responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

May 30, 2024

They listened to my questions and what I was looking for, they understood and worked with my situation, and they have been helpful any time I've contacted them since. Gavin was the best car salesman I've met More

by prine.c.m
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Gavin and truly appreciate your feedback.

May 29, 2024

The service at Ken Ganley Ford was estimated to be about 2 hours and when all was finished I walked out at 2hrs and 15 mins after paying and getting my freshly washed car back. Thank you for keeping on time More

by PHORNACEK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Ken Ganley Ford Norton responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 29, 2024

Scott is great! Easy to work with, no pressure, knowledgeable, friendly. Quick turn around. thorough. More

by lori-adkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Bomgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 29, 2024

Joe is a great guy to work with I have to say the Ken Ganley was good to work with also. More

by electrabri1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Peticca
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!