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Ken Ganley Ford Norton
Norton, OH
3,283 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,283 reviews
November 14, 2025
I've been a customer for about 3 years. My last experience was horrible. It will take more than a few sentences to explain. My last experience was horrible. It will take more than a few sentences to explain. More
by Duane
Verified Customer
November 13, 2025
Everybody there was more than friendly, helpful, and all the Waze, let’s just think a dealership should be operating like enjoy shopping there all the Waze, let’s just think a dealership should be operating like enjoy shopping there More
by LOGMAN6999
November 11, 2025
Mobile mechanic is knowledgeable and very dependable. He has worked on our Ranger and ford fusion and we were very pleased with the results. He has worked on our Ranger and ford fusion and we were very pleased with the results. More
by Klurv125
November 09, 2025
For Ashley a 5 Both Ashley and the way she handled the warranty company was helpful and gave me fast responses just as well .. you guys are awesome warranty company was helpful and gave me fast responses just as well .. you guys are awesome More
by kreighbaumjeremy365
November 08, 2025
Worst bunch of con men I ever dealt with. Wouldn't recommend these thieves to my Worst enemy. These guys shouldn't be involved with public in any compasity. Wouldn't recommend these thieves to my Worst enemy. These guys shouldn't be involved with public in any compasity. More
by MURPHIRISHGRL
November 08, 2025
Samuel Adrian and John Chapman we're amazing to work with! We needed a win and they brought it! Both went above and beyond. We are customers for life! with! We needed a win and they brought it! Both went above and beyond. We are customers for life! More
by kastew82
November 07, 2025
They were very friendly and explained everything to us. It was our first visit and were pleased with the explanation of what was wrong and how it would be repaired. It was our first visit and were pleased with the explanation of what was wrong and how it would be repaired. More
by debtomtrotter
November 06, 2025
Wasted my time with an appointment that i had scheduled on line for a F350, received several reminders for the appointment for my F350, arrived with my F350 and was told that a F350 is a big truck and that on line for a F350, received several reminders for the appointment for my F350, arrived with my F350 and was told that a F350 is a big truck and that they could not honor my appointment, i would have to schedule another appointment with the big truck center in the back, which they were scheduling a week and a half out. Made my appointment had the service done, they let me take a loaner which i maybe drove 17 miles in a truck that claims 20, got a $9.75 bill for gas., which ordinarily would not bother me as much if they didnt first waste my time and fuel for the first appointment they could not honor. There is more to this than just that there is a few things that occured that were very unprofessional. More
by Disappointed
Employees Worked With
November 01, 2025
I called Tom placed my order with him three days later he called me. The trucks were processed and delivered to my office at the end of the week. I can’t ask for better service. called me. The trucks were processed and delivered to my office at the end of the week. I can’t ask for better service. More
by Howard
Employees Worked With
