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Ken Ganley Ford Parma
Parma, OH
3,376 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,376 reviews
October 03, 2023
Everything was great from arrival to service to departure. My service technician was informative and knowledgeable. John at the desk is an asset to the dealership. Austin in sales answered some que departure. My service technician was informative and knowledgeable. John at the desk is an asset to the dealership. Austin in sales answered some questions I had about the vehicle and very helpful. I will definitely be bringing back my car for any future service. More
by Jbabich24
Verified Customer
October 02, 2023
I went to the dealership with a specific vehicle and price in mind. They were able to work with me to find the vehicle I wanted and figure out the price that worked. price in mind. They were able to work with me to find the vehicle I wanted and figure out the price that worked. More
by NateM
Employees Worked With
Mike LaScola
October 02, 2023
Dealership was clean, organized and orderly. Staff were amazing, so kind, listened and very quick to help get my my dream vehicle. Staff were amazing, so kind, listened and very quick to help get my my dream vehicle. More
by kdunlap0928
September 30, 2023
Everyone I dealt with at this store was amazing! Will definitely send my friends who need a car Will definitely send my friends who need a car More
by Mango1937
Employees Worked With
September 30, 2023
Everyone at Ken Ganley Ford West was so friendly- even those I did not work with directly! It was such an enjoyable experience! The team at Ken Ganley West will do whatever they can to help you find the those I did not work with directly! It was such an enjoyable experience! The team at Ken Ganley West will do whatever they can to help you find the Ford you want! They did it for me! I can’t recommend them more highly! More
by FrancesP
Employees Worked With
Other Employees :
Jeromy Acord delivered the car. I was introduced to several others including CJ Overman, Dan Overman, and Tom Yerace., Mike LaScola
September 29, 2023
Ken Ganley Ford West made the car-buying process so easy. CJ was a wonderful salesperson, addressing all my questions and ensuring I had all my needs met at every step in the process. Customer service was ex CJ was a wonderful salesperson, addressing all my questions and ensuring I had all my needs met at every step in the process. Customer service was excellent across the board and I would recommend them to anyone in the market for a new or used vehicle. More
by JB
September 28, 2023
Paul Asano really helped me out. He and the whole team were so courteous and accommodating. My car broke down while I was visiting Cleveland, and I just happened to be passing thro He and the whole team were so courteous and accommodating. My car broke down while I was visiting Cleveland, and I just happened to be passing through the area on my way home when I desperately needed repairs. I was lucky that I was near Ken Ganley Ford, and that Paul was working that day. He was so kind, and he was able to accommodate me, get the issue assessed, and have the repair completed. I was back on the road headed home in just a few hours. If I lived closer, I would definately use Ken Ganley for all my regular maintenance needs. Thanks again to Paul and the whole team! More
by KFab
Employees Worked With
Paul Asano
September 27, 2023
Bolagi was very mice to work with and so was the finance person. They made the purchase as easy as possible. person. They made the purchase as easy as possible. More
by buddyboy1
September 22, 2023
He was very nice and helped us find a car kept us informed about what was going on during the process and we greatly appreciate it informed about what was going on during the process and we greatly appreciate it More
by rkaine41
Employees Worked With
September 22, 2023
Great overall experience with a quick turnaround time! All employees that I came in contact with were nice and helpful. All employees that I came in contact with were nice and helpful. More
by tims831
