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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
3,482 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 3,482 reviews

February 17, 2023

I loved the fact that Pam was so knowledgeable. She found exactly what I was looking for , I have never had such an easy time buying a vehicle. More

by Beasmarti258
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2023 -

Ken Ganley Ford Parma responded

We are very happy to hear that Pam provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 17, 2023

Amazing staff and they help you with your purchase and price range. Very satisfied and happy 😊 More

by mfigueroa962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2023 -

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford West!

February 16, 2023

The service was excellent and they listened to all my wants! The sales guy and the finance team were not pushy and demonstrated the genuine desire to meet my needs regarding my budget. More

by Abby Lopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike LaScola
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Feb 17, 2023 -

Ken Ganley Ford Parma responded

Thank you, Abby! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike and Tracy met your expectations. Thank you again for choosing Ken Ganley Ford West, we look forward to having you as one of our valued customers for many more years to come!

February 15, 2023

I,ve been doing business with ganley Ford for over 25 yrs. They have always taken great care of me and my family. From the sales dept. To the service dept.Ganley always tries to make sure I,m satisfied. More

by JOHNCUNNIGHAM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2023 -

Ken Ganley Ford Parma responded

John, Thanks for sharing about your experience with Ken Ganley Ford West. Dave and our team appreciate your business and hope to see you again soon!

Feb 17, 2023 -

Ken Ganley Ford Parma responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 14, 2023

Had a great experience with this dealership. Very professional and accommodating. Would highly recommend. A1 service More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2023 -

Ken Ganley Ford Parma responded

Bob, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 14, 2023

great customer service! they are friendly, prompt, & do quality work. i will use them for all my service needs More

by emily.strobach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2023 -

Ken Ganley Ford Parma responded

Emily, Thanks for sharing your thoughts about your experience with Ken Ganley Ford West. We appreciate your business and hope to see you again soon!

February 13, 2023

We’ve bought two vehicles in the past three months. Everyone is friendly and helpful!. More

by jenniferlynnmenas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2023 -

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new cars! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 13, 2023

Wonderful service very helpful and friendly staff. Dave really took the time to keep me updated. Thanks Dave More

by Tlpcampbell8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2023 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dave and our team, and we look forward to working with you again.

February 13, 2023

The service was top notch. Customer is always friendly and they take care of the needs of my car quickly. More

by Careeves40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Seminatore, Carlyle Franklin
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Feb 13, 2023 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford West.

February 11, 2023

Recall repair that was supposed to be an all-day job was scheduled for a Saturday when apparently it was unrealistic to get done on a Saturday because they close earlier. Ultimately it took all day Monday a More

by Sbar7
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Moga
4.0
This rating includes all reviews, with more weight given to recent reviews.
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