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Ken Ganley Ford Parma

Parma, OH

4.7
3,308 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 3,308 reviews

June 24, 2022

Very organized and professional,,,,plus friendly and welcoming,,,,all options were explored and presented until we reached satisfaction! More

by Kathleenplescia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Ken Ganley Ford Parma responded

Hi, we are so happy to read such a great review about Ken Ganley Ford West! Thank you so much for your feedback! We hope you have a great day!

Jun 28, 2022 -

Ken Ganley Ford Parma responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 23, 2022

Understanding and very helpful. Definitely will be coming back for my next car. I recommend!!! More

by saraicaraballo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Walker
Jun 23, 2022 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford West.

June 23, 2022

Great service department. Fast, efficient, and courteous. Will definitely be bringing my car back here More

by Lcurcio12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford West. We appreciate your business and hope to see you again soon!

June 22, 2022

I purchased a 2021 Ford F 150 and picked out up the following day only to find out that it had been used and some of the items that belonged in the vehicle were removed. I called to see about them givi More

by ahairston.ah20
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bolaji Adeyemi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rezzano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2022

The whole process was easy from start to finish. They were very responsive and great to work with. More

by Dukesouthworth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

June 22, 2022

Dave is always helpful and accommodating to getting car problems handled. He calls to keep you updated and when car is ready it always washed and ready to go. More

by kkspeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 22, 2022

First time customer. Very satisfied with service. Dave Moga was great, Would recommend Ganley to friends. More

by Betty
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Ken Ganley Ford Parma responded

It's great to hear that Dave was able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ken Ganley Ford West!

June 22, 2022

Ganley Always provides courteous and prompt service ! ! Everyone from sales to service continues to satisfy their customers. More

by Sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 21, 2022

Awesome service from David Moga. Took care of everything. Will be back. Thank you for More

by kavirealtor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Ken Ganley Ford Parma responded

Kavi, Thanks for sharing your thoughts about your experience with Ken Ganley Ford West. Dave and our team appreciate your business and hope to see you again soon!

June 21, 2022

I bought my car used through Ganley west. one week later i had a few problems with the car. i took it back to ganleys. they put me in a loaner and fix my car. nice and curdious staff. More

by millifae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Ken Ganley Ford Parma responded

We appreciate your business and our team looks forward to serving you again soon!

Jun 23, 2022 -

Ken Ganley Ford Parma responded

Hi, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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