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Ken Ganley Ford Parma
Parma, OH
3,477 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,477 reviews
December 22, 2022
I have not used them a lot but when I have the people have been great. I would definitely recommend this dealership! have been great. I would definitely recommend this dealership! More
by DDOTTIUDELL
Verified Customer
December 21, 2022
Service and Sales 👍🏽Parking 👎🏾 Needs improvement can easily hit another vehicle while driving into the parking lot Nick Seminatore👍🏽 Carlyle Franklin👍🏽 easily hit another vehicle while driving into the parking lot Nick Seminatore👍🏽 Carlyle Franklin👍🏽 More
by Scorpio ♏️ 1970
Employees Worked With
Other Employees :
Nick Seminatore, Carlyle Franklin
December 20, 2022
People were friendly. Service time was quicker than I thought. Overall it was great. I will go there for all my service needs. Service time was quicker than I thought. Overall it was great. I will go there for all my service needs. More
by JULIEPARKER22
Employees Worked With
December 18, 2022
service was quick & everyone was very friendly and helpful. i was able to connect to wifi and work in the waiting area which was great helpful. i was able to connect to wifi and work in the waiting area which was great More
by RYAN.1461
December 16, 2022
The service representative that I worked with was not very helpful. I had to go to the general manager and another representative to get my issue resolved. Once I went to them everything went smoothly very helpful. I had to go to the general manager and another representative to get my issue resolved. Once I went to them everything went smoothly More
by cavsfanbrad
December 16, 2022
Dave in service dept is very efficient, helpful and professional. He gave me a lot of information and didn't charge for diagnosis. Also called to see if I needed a ride to.pickup my car, since I'd go professional. He gave me a lot of information and didn't charge for diagnosis. Also called to see if I needed a ride to.pickup my car, since I'd gotten a ride home the previous night. Thank you. More
by Lancaster.sinead
December 16, 2022
Easy to get appt on time. taken and delivered on schedule Part available could be better but explanation understandable taken and delivered on schedule Part available could be better but explanation understandable More
by benroark53
