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Ken Ganley Ford Parma
Parma, OH
3,472 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,472 reviews
October 27, 2022
Ganley Ford has an outstanding service department. I am very happy with their professional and friendly service advisor Carlyle who kept my well informed on the the progress of the service team. I am very happy with their professional and friendly service advisor Carlyle who kept my well informed on the the progress of the service team. More
by szinspect
Verified CustomerEmployees Worked With
Carlyle Franklin
October 26, 2022
Folks at this dealership go above and beyond. They call you with information on their day off, research questions and are all very friendly and personable. From the sales staff to service and p They call you with information on their day off, research questions and are all very friendly and personable. From the sales staff to service and parts department. Very pleasant experience. More
by TR
Employees Worked With
Other Employees :
Nick Seminatore
October 26, 2022
Best car buying experience I have ever had. Got a good deal on my trade and was driving off in my new Edge in less than 2 hours. My salesman and finance manager were very knowledgeable and prof Got a good deal on my trade and was driving off in my new Edge in less than 2 hours. My salesman and finance manager were very knowledgeable and professional and we breezed through the buying process. I’d recommend them to anyone! More
by Jim.bruggeman
October 22, 2022
Was a quick, easy, and simple process to finally purchase my 1st sports car. Truly enjoyed the drive off knowing I achieved 1 of my life goals of happiness. Thanks Pam and the Ford Ganley West team. -Ale my 1st sports car. Truly enjoyed the drive off knowing I achieved 1 of my life goals of happiness. Thanks Pam and the Ford Ganley West team. -Alex More
by alexsalgado001
October 22, 2022
Pam was amazing. Extremely knowledgeable about the product very happy customer, would go there again. Extremely knowledgeable about the product very happy customer, would go there again. More
by daveisblessed2
October 19, 2022
Dave and the staff in services is great- just last few times it’s taken 6 days to get service completed due to short staff Working with cj was a dream when I got a new car times it’s taken 6 days to get service completed due to short staff Working with cj was a dream when I got a new car More
by JILL_CASTER
October 19, 2022
Took my truck in so to smoking when starting up. They say they seem no smoke. I started it to leave and smoked up parking lot. I’m not going to argue the fact. I believe I was lied too They say they seem no smoke. I started it to leave and smoked up parking lot. I’m not going to argue the fact. I believe I was lied too More
by Kenroupe
Employees Worked With
October 16, 2022
Have been coming here for 25 years and love them. Never had any problems or complaints and would never go any where else. Never had any problems or complaints and would never go any where else. More
by sressedout
