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Ken Ganley Ford Parma
Parma, OH
3,442 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,442 reviews
July 26, 2022
I have purchased 3 cars and sent someone else who has purchased 2 cars. My salesman is the best. purchased 2 cars. My salesman is the best. More
by Divide40
Verified CustomerJuly 23, 2022
Scheduled car and when we dropped it off on a Friday, we were informed that they might not even get to look at it that day. Why would you over schedule the shop? Then they said we could pick it up so we w were informed that they might not even get to look at it that day. Why would you over schedule the shop? Then they said we could pick it up so we would have the car for the weekend and we could drop it off again on Monday or Tuesday. What kind of scheduling is that? They kept saying “it’s no problem”. Well, maybe not for them, but if they knew how much trouble it was to get our car there, they would have stopped saying it. All it needed was the A/C recharged. It uses a special refrigerant. Otherwise, I would have taken it to my local garage. Never again will I use this “non-service” department More
by LISAH7928
July 22, 2022
Loved how Bolaji was nice to me and my sister worked with my price range will go back to Ganley ford west my price range will go back to Ganley ford west More
by Taylorg358
July 21, 2022
Pam was super knowledgeable about the vehicle I purchased. She broke things down into understandable language for me and was very patient. I would recommend Ken Ganley to anyone and Pam Koglman esp purchased. She broke things down into understandable language for me and was very patient. I would recommend Ken Ganley to anyone and Pam Koglman especially as their sales person. Tracy Sapienza in the Finance department was great also! She did a great job helping me secure a great extended warranty on the vehicle I purchased which was a huge win and really made me feel complete in this purchase! More
by Gierlachr
July 21, 2022
They were all very helpful and accommodating. It was a joy to be a return customer It was a joy to be a return customer More
by Mjoyce1018
Employees Worked With
July 19, 2022
They did some things to help but mostly just did what they needed to do to get the sale. Price ended up higher than we originally were told, and manager was rude when we complained after the sale because they needed to do to get the sale. Price ended up higher than we originally were told, and manager was rude when we complained after the sale because some of the important technical information we needed to be a certain way was incorrect. More
by Paulwordell
