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Ken Ganley Ford Parma
Parma, OH
3,357 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars.
There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,357 reviews
June 08, 2020
Thank you Tom and Brandon for making the buying process so easy! Brandon was extremely helpful and makes you want to return for the next deal. We really enjoy the Explorer! so easy! Brandon was extremely helpful and makes you want to return for the next deal. We really enjoy the Explorer! More
by Msmalley
Verified Customer
June 05, 2020
Did fast efficient service on recall item. Service was efficient, and took the amount time as described to me, Car was clean as well as waiting area. I would use for service again. Service was efficient, and took the amount time as described to me, Car was clean as well as waiting area. I would use for service again. More
by PSAMUEL56
Employees Worked With
Jeremy Machacek Service Advisor
June 05, 2020
No happy at all motor ticking mechanic fed me so bull said was fixed still having problems service not done before selling vehicle upset customer said was fixed still having problems service not done before selling vehicle upset customer More
by WALLACWILLY32
June 04, 2020
Great dealer, went out of their way to make sure we were happy with our beautiful "Blue Jeans Metallic" 2015 Ford F-150. It was well worth an hours drive to purchase such a great truck! And our salesman B happy with our beautiful "Blue Jeans Metallic" 2015 Ford F-150. It was well worth an hours drive to purchase such a great truck! And our salesman Bolaji was the best ever!!! More
by Crossfire
Employees Worked With
Other Employees :
Robert Brown, Nick Seminatore
June 04, 2020
Have been getting service on my vehicle which was purchased years ago at a different dealership. I decided to purchase from Ganley because I was happy with the service I had been getting on the prev purchased years ago at a different dealership. I decided to purchase from Ganley because I was happy with the service I had been getting on the previous vehicle. I wanted to show a little customer loyalty. More
by KEVIN.MELISSA
Employees Worked With
Robert (in sales) 5 stars - very helpful, Robert Brown, Nick Seminatore, Ashley Neely, Brandon Taylor-Mitchell
May 29, 2020
Very helpful And knowledgeable people at West Ganley Ford, Sales person Bolajii Adeyemi was very Helpful with my 2019 F150 , I love my F150 2019!!! Ford, Sales person Bolajii Adeyemi was very Helpful with my 2019 F150 , I love my F150 2019!!! More
by Keopaseuth Sengsourichanh
Employees Worked With
May 22, 2020
Excellent service as usual, took of vehicle service and recall in a timely manner. Always very consistent with service that is why I return time and time again recall in a timely manner. Always very consistent with service that is why I return time and time again More
by Mavch15738
Employees Worked With
Ashley Neely
May 18, 2020
Team Work Professional Environment. The team members worked together to accomplish the sale of the vehicle that I was interested in purchasing without the feeli Professional Environment. The team members worked together to accomplish the sale of the vehicle that I was interested in purchasing without the feeling of High Pressure Sales. More
by 2017 Mustang
Employees Worked With
Brandon Taylor
May 14, 2020
The person I dealt with was very professional and knowledgeable. He washed my car and I was happy that I didn’t have to pay for the repair because it was under a recall paid for by Ford. knowledgeable. He washed my car and I was happy that I didn’t have to pay for the repair because it was under a recall paid for by Ford. More
by ctajz
Employees Worked With
Nick Seminatore
May 13, 2020
work was done on time very kind and informative car was done when we were told they went above and beyond and the car was clean. also got the car in early. very kind and informative car was done when we were told they went above and beyond and the car was clean. also got the car in early. More
by CANDILADI56
Employees Worked With
Nick Seminatore
