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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.7
3,483 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the Bronco, Bronco Sport, Maverick, Mach-E, Escape, Explorer, F-150 Lightning and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
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8383 Brookpark Rd

Parma, OH

44129

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Showing 3,483 reviews

March 11, 2025

Scheduling warranty work was seamless and the Service tech was super helpful and flexible with working around my schedule. More

by C_HERICKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

March 11, 2025

Nice people clean facility and cordial staff that work there, I like a smaller dealership I think your staff was upbeat and eager to accommodate new and used customers will come back if I purchase another More

by Ronfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 11, 2025

George was amazing! Great customer service. George kept checking in with us. The only issue was the wait for an oil change my appointment was at 11:40 am and 12 pm for o More

by Collado9235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

Ken Ganley Ford Parma responded

Thank you for your kind words for George! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

March 11, 2025

The service advisor was pleasant to deal with and the technician did a great job keep up the great work More

by Virgilejohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Ken Ganley Ford Parma responded

Thank you, Virgile! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

March 11, 2025

Service advisor George was great to work with. I dropped the truck off the night b4 and he did all he said he’d do to get the work completed the next day. No issues since the Ambient Temperature S More

by Toyota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Ken Ganley Ford Parma responded

Thank you so much for your kind words for George and for taking the time to leave us this wonderful feedback!

March 10, 2025

My sales guy (Mark) was very accommodating even though he was hesitantabout my ability to buy the car. More

by Danny.tran8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Overman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Ken Ganley Ford Parma responded

Thanks, Danny, for your feedback on your recent visit to Ken Ganley Ford Parma. We sincerely appreciate your business and this review!

March 10, 2025

CJ was very helpful and knowledgeable and answered all questions and was very patient very school and teaching us vehicle maneuver the vehicle and we will recommend her to friends and family More

by S.stevemellis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
C.J. Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else CJ and our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 10, 2025

One of the best experiences buying a car. Really great people and would highly recommend Fernando!!! More

by Maholt520
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Ken Ganley Ford Parma responded

It's great to hear that Fernando was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

March 10, 2025

They were very informative and helpful. Got everything done in a timely manner for me. More

by tjamison1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
C.J. Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

March 10, 2025

Bolaji was very helpful and really streamlined the process. Also answered all time questions I had. More

by Jake Rotter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Ken Ganley Ford Parma responded

Thank you, Jake! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bolaji met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

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