Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Ken Ganley Ford Parma - Service Center

Cleveland, OH

4.6
1,835 Reviews
Call Service Center (888) 433-2764

1,835 Reviews of Ken Ganley Ford Parma - Service Center

Sort by
March 13, 2023

Dave was very friendly and took care of all my concerns. I appreciated his help. More

by Kamina1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlyle Franklin
Report | Print
Mar 14, 2023 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford West. Your feedback and rating mean a lot to us. We're glad Dave and the team were able to help, and we hope to see you again!

March 13, 2023

Took my Ford Ranger in for a recall and a safety inspection service greeted me as I walked in and vehicle done as I waited. Great experience. More

by Studor240z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Palffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2023 -

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford West to be a positive one. Please don't hesitate to reach out if you need anything else.

March 13, 2023

Very pleasant people. The staff was amazing. I felt important being there. Awesome service, thanks More

by SCOTT.HARWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlyle Franklin, Ken Pitman
Report | Print
Mar 14, 2023 -

Ken Ganley Ford Parma responded

Thank you, Scott. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 13, 2023

Austin was patient and professional. Great follow through and customer service. He was a pleasure to work with. George in service was also very understanding and easy to work with. G More

by MARYBETHBUSSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
4.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2023 -

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford West, we look forward to having you as a valued customer for many years to come!

March 11, 2023

I did have a good experience for my first time, but I still have some questions about a car I recently inherited that is in pretty good shape with low mileage but has some paint issues and I’ll probably More

by Fiestyprbd
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Unfortunately don't remember gentleman's name it was none of the above in service
Report | Print
Mar 13, 2023 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

Mar 13, 2023 -

Ken Ganley Ford Parma responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

March 11, 2023

Great employees great service. John Ruper is the best !! We are very happy with all aspects of sales and service. More

by Judie Metzler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2023 -

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford West. We appreciate your business and hope to see you again soon!

Mar 13, 2023 -

Ken Ganley Ford Parma responded

Hi Judie, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 10, 2023

Dave was great. Nice and easy service. Clearly explained and seemed cared for. B thank you all More

by Nathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2023 -

Ken Ganley Ford Parma responded

We are very happy to hear that Dave provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 09, 2023

Got me in and got the job done in a timely fashion. Thank you Dave More

by tony_caldwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2023 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford West. Your feedback and rating mean a lot to us. We're glad we were able to help, Tony, and we hope to see you again!

March 09, 2023

Everyone is always efficient and courteous. This includes the person that schedules my appointments, the service department, and the person who handles checkout. The person who called to explai More

by cmwolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlyle Franklin, Ken Pitman
Report | Print
Mar 11, 2023 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford West.

March 08, 2023

Very quick and Dave was very friendly and helpful. Would recommend to every Ford operator! More

by michael.hicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlyle Franklin, Ken Pitman
Report | Print
Mar 09, 2023 -

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford West, Michelle, we look forward to having you as a valued customer for many years to come!

1
...
111
112
113
...
184