
Ken Ganley Subaru Wickliffe
Wickliffe, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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A friend recommended Joy when he found out I was looking for a new vehicle, he has purchased two care from her at Ganley Subaru. She did some pre-work based on our conversation and when I came in to look an for a new vehicle, he has purchased two care from her at Ganley Subaru. She did some pre-work based on our conversation and when I came in to look and test drive vehicles she gave me 100% of her time, effort and experience. There was no rush or pressure, she advised me, answered all questions and true to her name was a joy to work with. Exceptional customer service, friendly and thorough. Am recommending her to others! More
Excellent experience with the car buying process. Joy, the salesperson, was wonderful, patient, helpful, and courteous. Everyone I dealt with was very helpful. Thanks for making the car purchase expe Joy, the salesperson, was wonderful, patient, helpful, and courteous. Everyone I dealt with was very helpful. Thanks for making the car purchase experience so good! Special thanks to Jason Caja and Jim Gentile for their assistance as well. More
I worked with Brian and he was great. Listened to what I wanted in a car and payment and worked with me to get me where I needed to be. He made the process very smooth and enjoyable. I hi Listened to what I wanted in a car and payment and worked with me to get me where I needed to be. He made the process very smooth and enjoyable. I highly recommend Brian if your looking for a new car. More
I purchased 4 new tires on Friday. I got there early for a 10am appointment and Craig helped get me checked in. I picked up the car on Saturday since they needed more time to complete I got there early for a 10am appointment and Craig helped get me checked in. I picked up the car on Saturday since they needed more time to complete the work. The printout of the wheel alignment was not attached to the billing paperwork, nor was the free tire rotation coupon book. The service person on Saturday located the coupon book, but said I needed to contact Craig about the missing alignment paperwork. I left a message on Craig's line yesterday morning and have not yet heard back. I would like proof that the alignment was completed. This facility does good work, but it appears they overschedule for the service staff they have. The people are freindly and I plan to keep going there, I will just add time to when they say it will be ready. More
If you are looking to buy a Subaru then I recommend you contact Brian Lunar. Buying a car can be a difficult experience. Brian made the entire process seem easy and worth it. Brian answered all my quest contact Brian Lunar. Buying a car can be a difficult experience. Brian made the entire process seem easy and worth it. Brian answered all my questions and was very easy to work with. Brian treated me fairly and I would not hesitate to return then next time anyone in my family is looking to buy a Subaru. Thank you! More
As Always the service was very good. Service charges are fair. Especially Craig Hatcher is excellent! Service charges are fair. Especially Craig Hatcher is excellent! More
Jason Caja in the Service Department is very helpful. Jason answered my questions and explained everything thoroughly. Jason reviewed my invoice with me and mad sure I was completely satisfied with the Jason answered my questions and explained everything thoroughly. Jason reviewed my invoice with me and mad sure I was completely satisfied with the work done to my Outback. Thank you Jason. More
Crissy Faught was our sales person and she was great! She along with Joe Russo made the leasing process easy and moved along quickly. They took the time to explain everything about my new car and made She along with Joe Russo made the leasing process easy and moved along quickly. They took the time to explain everything about my new car and made sure there were no more questions.Thank you again for your expertise and making this experience a great one! More
Standard service was done well. The oil change, tire rotation, change of engine and cabin filters was serviced in then time and at the price planned. Service representative showed c The oil change, tire rotation, change of engine and cabin filters was serviced in then time and at the price planned. Service representative showed courtesy while answering my questions. More
Allie Grant and Jeff Leovic were great. Other staff was nice as well. Not happy with Mike Kaminsky. He was extremely rude. Other staff was nice as well. Not happy with Mike Kaminsky. He was extremely rude. More