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Ken Ganley Subaru Wickliffe

Wickliffe, OH

4.9
2,288 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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28840 Euclid Ave

Wickliffe, OH

44092

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Showing 2,288 reviews

February 25, 2023

A friend recommended Joy when he found out I was looking for a new vehicle, he has purchased two care from her at Ganley Subaru. She did some pre-work based on our conversation and when I came in to look an More

by TomI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Llyod
Feb 27, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi Tomi, thank you so much for your positive comments about Ken Ganley Subaru Wickliffe! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Feb 27, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi Tomi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 24, 2023

Excellent experience with the car buying process. Joy, the salesperson, was wonderful, patient, helpful, and courteous. Everyone I dealt with was very helpful. Thanks for making the car purchase expe More

by tazbird3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Gentile
Feb 27, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

Feb 27, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. If you have any further questions, please give us a call. We're always happy to help!

February 22, 2023

I worked with Brian and he was great. Listened to what I wanted in a car and payment and worked with me to get me where I needed to be. He made the process very smooth and enjoyable. I hi More

by shellya1021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Swansinger, Brian Lunar
Feb 25, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

February 21, 2023

I purchased 4 new tires on Friday. I got there early for a 10am appointment and Craig helped get me checked in. I picked up the car on Saturday since they needed more time to complete More

by peachymjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2023

If you are looking to buy a Subaru then I recommend you contact Brian Lunar. Buying a car can be a difficult experience. Brian made the entire process seem easy and worth it. Brian answered all my quest More

by richard
Recommend Dealer
Yes
Employees Worked With
Brian Lunar
Feb 23, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi Richard, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

Feb 23, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi Richard, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2023

As Always the service was very good. Service charges are fair. Especially Craig Hatcher is excellent! More

by danstevens361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Feb 23, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2023

Jason Caja in the Service Department is very helpful. Jason answered my questions and explained everything thoroughly. Jason reviewed my invoice with me and mad sure I was completely satisfied with the More

by rvadnal
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

rvadnal responded

Thank you

Feb 23, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Feb 23, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we are so happy to read such a great review about Ken Ganley Subaru Wickliffe! We are always more than happy to assist you if anything else comes up. Take care!

February 15, 2023

Crissy Faught was our sales person and she was great! She along with Joe Russo made the leasing process easy and moved along quickly. They took the time to explain everything about my new car and made More

by Penny Corey
Recommend Dealer
Yes
Employees Worked With
Joseph Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crissy Faught
Feb 18, 2023 -

Ken Ganley Subaru Wickliffe responded

Hello Penny, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. We are always more than happy to assist you if anything else comes up. Take care!

February 15, 2023

Standard service was done well. The oil change, tire rotation, change of engine and cabin filters was serviced in then time and at the price planned. Service representative showed c More

by charlesdoud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Kasmbale, Josh Nossan
Feb 17, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Feb 17, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 12, 2023

Allie Grant and Jeff Leovic were great. Other staff was nice as well. Not happy with Mike Kaminsky. He was extremely rude. More

by cpilla51
Recommend Dealer
Yes
Employees Worked With
Robert Swyt Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allie Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Leovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Clement
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Ken Ganley Subaru Wickliffe responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Feb 14, 2023 -

Ken Ganley Subaru Wickliffe responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

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