Ken Ganley Subaru Wickliffe

Friendly and helpful staff, Gino and James were wonderful to work with. Very happy with my purchase to work with. Very happy with my purchase More

This establishment was top notch. Everything went smooth and the people were great! They stayed in touch with me through the whole process. Very prompt with every question I had. Everything went smooth and the people were great! They stayed in touch with me through the whole process. Very prompt with every question I had. More

I appreciated the atypical experience of not feeling pressured to buy. Joy was fabulous! She is so friendly and helpful, without the sales tactics. She answered all of my questions and let me process th pressured to buy. Joy was fabulous! She is so friendly and helpful, without the sales tactics. She answered all of my questions and let me process the information. I appreciated her overall approach. I would buy from her again without a doubt. One of the best and easiest car buying experiences so far! More

I was greeted near the entrance and asked how the dealership could help. The salesman spent quality time with me to advise me of what options I had for the model vehicle I was interested in. Although dealership could help. The salesman spent quality time with me to advise me of what options I had for the model vehicle I was interested in. Although much of the literature wasn’t yet in the hands of the dealership, they spent a good deal of time showing me options by walking me around the facility to see models and features. They also opened up a website to show me color and accessory options that are available or that were standard with the trim level I chose. Friendly and attentive sales staff answered all of my questions and advised me of various service/repair agreement options. Very good experience. More

Very pleased with the experience would definitely recommend to anyone that is looking for a Subaru recommend to anyone that is looking for a Subaru More

Sales and management was great! The finance was a HORRIBLE experience. We now question the reliability of the vehicle that we purchased as we were told that the electrical will go The finance was a HORRIBLE experience. We now question the reliability of the vehicle that we purchased as we were told that the electrical will go down after 3 years and that would cost us $2000 to $3000.00. We just purchased a Subaru with another dealership and the financing was fast, easy and zero pressure. We now have buyers remorse as we're afraid of the vehicle's electrical going bad. More

Ganley East Is a wonderful dealership. Everyone was very professional and friendly. I would definitely recommend Everyone was very professional and friendly. I would definitely recommend More

Anshu was simply phenomenal! He was very patient, professional and polite! He made my first experience with Subaru an excellent experience and I highly recommend him as your next He was very patient, professional and polite! He made my first experience with Subaru an excellent experience and I highly recommend him as your next sales specialist if you’re in the market for a Subaru. I didn’t feel rushed or pressured into making a decision and he answered all of my questions honestly and with knowledgeable insight. Give Anshu a raise! Job well done! More

We had an incredible experience at Ken Ganley Subaru. Everyone with whom we interacted treated us like welcome friends. There were no hard sales pressure tactics, price haggling, or aggressive upsellin Everyone with whom we interacted treated us like welcome friends. There were no hard sales pressure tactics, price haggling, or aggressive upselling. They seemed genuinely committed to helping us find the right vehicle for us. We are so grateful to Makayla, Jeff, Sammy, James, and Asia for taking excellent care of us, answering all our questions, and welcoming us to the Subaru family. Subaru has excellent ratings for customer service and the buying experience on Consumer Reports, and US News and World Reports connected us with Ken Ganley Subaru with their best price guarantee. We are so happy with how everything turned out. We took home a new, Subaru Forester, and we’re loving it! We highly recommend this dealership, and based on the atmosphere, I think anyone there would take great care of their customers, but we especially recommend Jeff. Jeff had an easy, no xx approach, and he showed great patience with us and gave us space during our decision making process. I highly recommend making an appointment like we did. It gives the dealership time to cultivate a wonderful experience. I am not a phone call person, but talking with Makayla and Jeff was a pleasure. Sammy had brought out all the Foresters, so we could compare options and colors, and he had the biggest smile and friendliest demeanor as he pointed out which was which. James had a vibrant, friendly energy, and he also showed great patience as we discussed add on options, such as extending maintenance, gap insurance, etc. He asked good questions to try and make customized recommendations for our needs, and he really nailed it. He gave his professional opinions, but he also gave us space to discuss and decide what was right for us. In other words, Jeff and James made sure we left happy and satisfied with exactly what we wanted, so neither of us experienced buyers’ remorse when we got home. Asia was the cashier, and she was also friendly and patient with us while we worked through our bank’s security process. One huge advantage with this dealership that I had not experienced with any other is that Jeff personally walked us through all the features of our new Forester after the purchase, so we know how to use everything. Not only that, but he also set us up with an appointment a couple weeks out with Robert who will review all the features with us again and answer any questions that we may have after owning our new vehicle for a couple weeks. This type of customer service and follow-up is truly exceptional. TL;DR: We highly recommend this dealership; ask for Jeff! :) More

Fair, friendly and Professional sales staff. No pressure and easy to work with. Appreciate all they did to complete the sale. They operate on the handshake is a man's word. Shout-out to Logan No pressure and easy to work with. Appreciate all they did to complete the sale. They operate on the handshake is a man's word. Shout-out to Logan for all you did. Thanks again 😁 More