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Ken Garff Honda Riverdale
Ogden, UT
5,765 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,765 reviews
November 20, 2025
Professional friendly and efficient Making the appointment was easy and they only took about 30 minutes to complete my service. appointment was easy and they only took about 30 minutes to complete my service. More
by JEFFREYSBURCHELL
Verified Customer
November 19, 2025
Working efficiently despite the remodeling mess. your staff is always friendly and courteous. They check out my car each time I travel. your staff is always friendly and courteous. They check out my car each time I travel. More
by seekerlew
November 19, 2025
I like taking my car to the dealership because they deal specifically with Honda. The service members are nice and always knowledgeable. specifically with Honda. The service members are nice and always knowledgeable. More
by chelm56
November 19, 2025
They were good to work with. They came out and showed me the filters and told what I needed to do. They came out and showed me the filters and told what I needed to do. More
by kentlisa
November 17, 2025
Frank is very personable and helpful. He took time to explain some things. I will definitely go to Frank for assistance in the future. He took time to explain some things. I will definitely go to Frank for assistance in the future. More
by Brandi H
November 14, 2025
We had a few major issues working with Ken Garff Honda Riverdale. 1) While negotiating the sale with the Gen. Sales Manager, Marcus, over text messages he offered a good deal on the new car and our tr Riverdale. 1) While negotiating the sale with the Gen. Sales Manager, Marcus, over text messages he offered a good deal on the new car and our trade-in, but when I asked what I thought was a legitimate question about the numbers he had presented he got kind of rude and told me he didn't have time to go back and forth on a deal he's losing money on. Kind of a 'take it or leave it' attitude that made me question whether or not I wanted to buy from this dealership at all. 2) On the day of purchase our salesman, Mario, seemed much more interested in a college football game on the lobby TV than in really helping us or getting the sales process over quickly. He kept disappearing for 10-15 minutes at a time and we could hear him shouting about the game. He would then return and tell us we'll probably be out of there in about 20 minutes, then disappear again to watch the game. We sat in his office alone for about an hour in total. He finally rushed in, grabbed his things, and said his wife wanted him to come home and someone else would finish up, then again just left us sitting in his office waiting. I finally had to walk around trying to find who was going to finish the sale so we could leave with our new car. 3) When I met with Isaac to finalize financing and sign documents the various warranty/protection options were rushed through so quickly I didn't really understand what I was looking at on the iPad or what the options truly were. At the end I felt railroaded, steered towards options that were the most profitable to the dealership/Honda. Had more time been allowed and the protection options explained more thoroughly I probably would have selected differently. As it is we are stuck with what the financer pushed. All three of these issues resulted in a less than pleasant sales experience. Although we are very happy with the vehicle we purchased we would not recommend Ken Garff Honda Riverdale to anyone. More
by whvermason
November 12, 2025
They did a great job with both customer and vehicle service both timely and courteous service both timely and courteous More
by brownsonre
November 12, 2025
I like Ken Garff because their prices are really reasonable and all the employees are very friendly reasonable and all the employees are very friendly More
by GCASHIN3
