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Ken Garff Honda Riverdale

Ogden, UT

4.8
5,562 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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950 W Riverdale Rd

Ogden, UT

84405

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Showing 5,562 reviews

September 01, 2022

I brought my car in for an alignment. They told me it would take about an hour. The complete it on time and explained the change to the alignment of the wheels. There was great service. More

by LIBRARYDDOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

August 31, 2022

This is the third vehicle we have purchased from Ken Garff. We love the no haggle customer service. Their salesman are always helpful and never give make us feel like we have to make a same day decision More

by BDUNLAP0213
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cashin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlin Widdison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerry Lakey
Sep 01, 2022 -

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

August 31, 2022

Great customer service. Whoever assists me is always positive and helpful. I’ll continue to go here for oil changes and fixes as needed. More

by CDragonfly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our store. It was a pleasure serving you. Thanks again!

August 30, 2022

Long wait Wasn’t told when car was finished When I got in my car after, the passenger side floor was covered with items that had been in my side compartment. More

by gpnlaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John doe
Aug 31, 2022 -

Ken Garff Honda Riverdale responded

Hello, Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to see that we did not meet your expectations when you visited our service department. Our team is reviewing your experience to look for opportunities to improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Thank you. Joey Burns, General Manager joeyb@kengarff.com

August 30, 2022

Their slogan says we hear you, we’re unlike the rest. In reality they are worse then the rest. All they care about is their reputation. They try to act as though they care, but don’t. Everything they More

by barnettcamille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Collin Gum
Aug 31, 2022 -

Ken Garff Honda Riverdale responded

Hello, Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We would like to hear more about this experience so we can work on improving for next time. Please reach out to our team directly using the contact information below. Thanks. Joey Burns, General Manager joeyb@kengarff.com

August 30, 2022

Zach was awesome to work with and made the whole car buying experience hassle-free! More

by DLWADSWORTH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Dickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Ken Garff Honda Riverdale responded

Thanks for your review! It is wonderful to hear that Zach provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

August 29, 2022

We had a great experience today at Ken Garff Honda. Jeremy was great. He worked with us to find an option that would work best with our family. The process was quick and easy also. Thanks again Jeremy More

by tashalrosario
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac
Aug 31, 2022 -

Ken Garff Honda Riverdale responded

Thanks for your review! It is wonderful to hear that Jeremy provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

August 29, 2022

Thank you for the Toyota. The whole process went smoothly. Conner and Tyler were both very helpful. More

by wilkie_rep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Briscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conner
Aug 31, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

August 27, 2022

Treated me professionally and were polite. Overall a positive experience. I would recommend to others. More

by scott_arbon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience, Scott! We value your feedback and your business. We hope to see you again in our store in the future! Thank you.

August 27, 2022

I left Honda more happy than ever. I went to other dealerships that same day and was turned down or there were no options. Honda was my last hope, but if i knew that things were going More

by Mitzy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marna Sakios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Ken Garff Honda Riverdale responded

Thanks for your review, Mitzy! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

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