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Ken Garff Honda Riverdale

Ogden, UT

Overview
Employees
Reviews
Vehicles
4.8
5,616 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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950 W Riverdale Rd

Ogden, UT

84405

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Showing 5,616 reviews

February 17, 2024

Excellent from start to finish I would recommend this dealership to anyone in the area and Mario especially More

by e_schlotterbeck
Recommend Dealer
Yes
Employees Worked With
Mario Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Saucedo
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Feb 21, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

February 16, 2024

I have never had any issues previously, but my simple oil change today took 2.5 hours. The rep was very friendly and apologized for the wait, but still. More

by robbietyhicks
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

February 15, 2024

Good Waiting area is clean. Honda team members are nice. I rate Riverdale Honda 5 More

by phuc.nguyen
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Haro
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February 15, 2024

Oil Change service was great! We were very impressed with how fast it was completed. More

by blainediane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our service department. It was a pleasure serving you!

February 15, 2024

They helped me with my issue and was pleasant to work with. Very much appreciated. More

by jhanwrk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gum
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Feb 16, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

February 15, 2024

Always provide excellent service and the employees are polite and helpful. Seldom do I ever wait longer than expected. More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gum
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Feb 16, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review, Todd! We value your feedback and your business. We hope to see you again in the future! Take care!

February 14, 2024

This is our second lease with Garff Honda and Riverdale. We must say that dealing with Jordan on both occasions was an absolute delight. He is very down to earth very conscientious and very interested in hi More

by eaglecgrp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Cashin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Halley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2024 -

Ken Garff Honda Riverdale responded

Thanks for your review! It is wonderful to hear that Jordan provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

February 13, 2024

Always fast and always great service. It is easy to bring my car in and drive away happy.! More

by JUSTRANNINAROUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 13, 2024

Excellent service department! Worked with Alex Ruiz. He had my car's issue diagnosed and repaired quickly More

by slsweeten99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

February 12, 2024

It's been hit or miss from us. Sometimes it's great, other times we've had fairly serious issues. However, this visit was good. More

by KCSAF11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gum
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