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Ken Garff Honda Riverdale

Ogden, UT

4.8
5,635 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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950 W Riverdale Rd

Ogden, UT

84405

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Showing 5,635 reviews

October 22, 2023

Service department is great and always friendly. Great about updating and keeping you informed on your vehicles status. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2023

I always receive helpful and professional service. They give me the information on what needs to be done and never push me beyond what I’m willing to do at any given time. More

by runnergirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2023

Patient and persistent in helping fix the leaking rear hatch window. It needed to be redone and rather than make it seem like it was a burden they kept working at it and listened to my description of the More

by drmackshc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2023

Very helpful and considerate with our inquiries. We felt listened to and didn’t feel like we were getting ripped off. More

by quinncjackson8
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mitch Spjut
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2023

They were so kind and took great care of me while my Pilot was being repaired. Even provided a ride home and picked me up to return to get my Pilot. More

by mom4jesus1cm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gum
October 21, 2023

The experience was easy and very comfortable. Tyler was honest & direct and a pleasure to work with. More

by Duke
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Briscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2023

Good location, good variety of cars. Very welcoming. Everyone was nice and very helpful. They worked hard. Tyler was awesome and understanding of us being in a rush. Described everything More

by josedt50
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Briscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

October 20, 2023

Very efficient website and easy to use. Scheduled my service appointment same day and didn't have to wait when I arrived. Had it all done I'm 25 minutes. More

by KATSTIMPSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2023

They do not always complete the work that they say is completed, yet you are billed for it More

by leecragun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Soto
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Ken Garff Honda Riverdale responded

Thank you for your review. We’re sorry to hear that your experience with us did not meet your expectations. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Joey Burns, General Manager joeyb@kengarff.com

October 19, 2023

Mario was super helpful and answered all the questions we had! He also did everything quickly an helped us get the best car possible! More

by carnplatt
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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