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Ken Garff Honda Riverdale

Ogden, UT

4.8
5,635 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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950 W Riverdale Rd

Ogden, UT

84405

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Showing 5,635 reviews

August 26, 2023

Ended up needing more work done than I had planned on. Josh was excellent at keeping me updated on what was happening and discussing what needed to be done now and what could wait. It was really informa More

by kmoose
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2023

When I made the appointment, they said they had the key fob that I needed got in there they didn’t have it so they had to order it. Waste of time. More

by martinsondavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Ken Garff Honda Riverdale responded

Hello, Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to hear that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Thank you. Joey Burns, General Manager joeyb@kengarff.com

August 25, 2023

The Service Department explained the need for what was needed and answered my questions. The service was proved in a timely manner. More

by tparas
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

They handled the process of me purchasing a new car very well and treated me and my family great along the way. More

by karsth07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marna Sakios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel King
August 25, 2023

Definitely a go to place to have your Honda serviced. They pay attention to what you need to have done, excellent feedback on what to watch for, nice communication, repair or overview video, needless to More

by GOGEORGEPOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallan Oldroyd
August 24, 2023

Buying my new car turned out to be a beyond amazing experience. The process was super easy & my car came in ahead of schedule which was such a wonderful surprise. Dan was an absolute pleasure to work w More

by Mahaloev
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel King
August 24, 2023

Great service Jacob was very helpful in explaining and keepyme informed of progress and completion More

by SHERMSTANLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2023

Good service! So long as you call a week in advance you can get in and all is good. More

by jmason21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gum
August 24, 2023

Exceptional staff who handled all our needs and answered all our questions. Very fun experience More

by TROYGAGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Cashin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marna Sakios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Spjut
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2023

Friendly and informative. Lovrd that my car was ready and waiting for my test drive More

by melissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Briscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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