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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,877 Reviews

2,877 Reviews of Ken Garff Honda Riverdale - Service Center

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February 28, 2024

Everything about the experience was great. Service rep was outstanding. Price was right. Quick turn around on repairs. More

by nkap1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

February 27, 2024

Good job done well and fast. Bit of an up sell. Good job and fast. More

by dallinphillips5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2024

The employees were professional and very patient especially considering our first language is not English. More

by nguyensiquan3445
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Briscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

February 24, 2024

Great communication and follow up stayed in touch the whole time seemed to fix it More

by CTADDINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Cashin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Gum
Feb 26, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

February 24, 2024

They are always willing to help get the work done Tilmely so I don’t have to wait too long More

by STANJANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

February 23, 2024

Jesse was very helpful. He talked to me about some additional recommended services. He was knowledgeable and very clear at explaining things. I appreciate that he was pat More

by SMRICH3580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

February 23, 2024

Good front desk service but sloppy and negligent shop work - I don't know who did it. The techs forgot to reset the tire pressure monitor system to get rid of the warning light after rotating the tires More

by rworr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

February 22, 2024

I was quickly seen. I was quickly diagnosed. I was quickly repaired. Happy with my visit. More

by darinbooker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 21, 2024

Frank was very helpful and understanding with my situation. He has good communication skills. Thanks More

by Florlopezc
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

February 20, 2024

The oil change and tire rotation was quick and extremely thorough. I enjoyed the information without feeling too much pressure to do additional work. More

by waffletodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gum
Feb 21, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

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