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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,873 Reviews
Call Service Center (801) 337-7130

2,873 Reviews of Ken Garff Honda Riverdale - Service Center

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July 03, 2023

I was able to drop my car off early morning, using the drop box. They kept in contact with and were able to resolve the issues the same day. More

by chariece
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gum
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July 03, 2023

Le gaff is the best dealership ever. Great service, great reception and nice environment for customers. I really loved it. I will definitely recommend to family and friends More

by JOELLEYARRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Lockwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 03, 2023

I am really enjoying my . It is been a year since, I bought it. That car I enjoy driving it and I am planning to buy another car from you guys. My brother recommended me that More

by JOELLEYARRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 30, 2023

They were fast and efficient. I also like the convenience of having a shuttle available. This was my third vehicle purchased at the dealership and they always go the extra mile to More

by CURTISHILL2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Briscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Gum, Jenna Freier
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June 29, 2023

The lack of communication between service and customers definitely needs some work in this department. More

by HANNAH.ZIMMERMAN13
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Unsure
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Jul 05, 2023 -

Ken Garff Honda Riverdale responded

Hello Hannah, We’re sorry to hear that your experience with us did not meet your expectations. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Joey Burns, General Manager joeyb@kengarff.com

June 29, 2023

Thanks to Collin for his help and efforts on my behalf. He is great to work with More

by RATTYB27
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Collin Gum
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Jun 29, 2023 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you. Thanks again!

June 29, 2023

They were fast and efficient. I also like the convenience of having a shuttle available. More

by MSCLARK44
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Gum
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June 26, 2023

Used the advantage care to have my oil changed, tires rotated, fluids and filters checked. Was in and out in about 35 minutes. Super fast! More

by GINA.BELL
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience, Gina! We value your feedback and your business. We hope to see you again in the future! Thank you.

June 25, 2023

Clean, upbeat, well run, great employees, parking lot needs some rework, small confined and a hazard. More

by jeffdeters7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 24, 2023

The service was Outstanding ! ! Collin is professional, courteous and knowledgeable. EXCELLENT service and parts department. More

by vickiec
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Gum
Report | Print
Jun 26, 2023 -

Ken Garff Honda Riverdale responded

Thanks for your review! It is wonderful to hear that Collin provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

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