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Kia of Everett

Everett, WA

Overview
Employees
Reviews
Vehicles
4.8
1,533 Reviews
Why Buy From Kia of Everett? Car Shopping Made Easy We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We Keep You Going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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229 SW Everett Mall Way

Everett, WA

98204

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Showing 1,533 reviews

May 22, 2025

After going in for our recall we paid for a diagnosis on our family vehicle we were told about a bunch of issues that were wrong with our vehicle. Once we declined any more services for our vehicle because More

by brentbaez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan Keeten
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

Kia of Everett responded

Thank you for taking the time to share your concerns. We understand how important your vehicle is to your family, and we’re sorry to hear that you’re disappointed with your recent experience. After reviewing the technician’s notes from your visit, we’d like to clarify that the issues found during the diagnostic were already present when the vehicle arrived. Our technician scanned the vehicle and found several trouble codes, including P0430, P2106, P2110, P0638, and P061. These codes indicated a loss of power, which was confirmed during the test drive. Upon further inspection, we found that the catalytic converters were clogged—this can significantly impact engine performance and drivability. We also noted the possibility of oil consumption from the engine, which may point to more serious internal failures. We did not perform any repairs or adjustments to the vehicle outside of the diagnostic inspection that was authorized. No actions taken by our team could have caused further damage to your vehicle. Our goal is always to provide accurate information so that you can make the best decision for your vehicle and your family. We understand how frustrating unexpected automotive issues can be, especially when your vehicle is essential to daily life. Please feel free to contact me directly at the contact below. If there’s anything further we can do to assist you or help explain the findings, we are more than willing to help. Erik Lett Service Manager - Kia of Everett W. (425)-609-5660

May 20, 2025

Eric Leff is the Best Very Caring and looks after me every time I'm in More

by ktrunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quincy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Swearingen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Lett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Schey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pickles The Dog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025

The lady that helped me was so incredibly kind and knowledgeable. I wish i could deal with her everytime i come in for service. More

by kimberlychristine87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadia Roth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025

Best reception and great service. I was completely satisfied. Betty was very helful on the phone and in person! More

by w.abrous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betty Sidbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025

I will always choose Kia of Everett for all my car services; I appreciate the excellent expertise and the customer service support. More

by didiwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2025

Betty is a very knowledgeable person who has a great understanding and a lot more than I can say about her. Thank you so kindly Betty for being a good person .. Keep up the good work 😊 More

by jgalimba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betty Sidbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2025

Friendly staff. Good service crew. They get you and out in the time they quoted you. More

by jzoernerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betty Sidbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025

They were very nice and answered all of my questions. they even entertained my 3-year-old for me. More

by ERIC.B.JIMENEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Schermer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick
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May 13, 2025

My experience at the dealership was great. Everyone was helpful and the energy was nice. More

by abner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Swearingen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Shaw-Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025

Service department was excellent - especially kudos to Morgan Keeten who was friendly, knowledgeable and efficient. More

by kerri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Keeten
5.0
This rating includes all reviews, with more weight given to recent reviews.
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