
Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The price was fair - the process was easy - I'm very satisfied. Would recommend this dealership to everyone. satisfied. Would recommend this dealership to everyone. More
Too early to say, I did not leave feeling I had made “the best purchase in the world”. Casey did work hard to secure the deal, however. Considering the small amount financed and the large down payment I best purchase in the world”. Casey did work hard to secure the deal, however. Considering the small amount financed and the large down payment I believe Stellantis financing asked far too many questions, although the Klaben team eventually made this right I believe they should have resolved this much sooner and pro actively - FYI I was ready to walk away from this deal. Update Thank you for the follow up call Timothy. I appreciate you taking the time to reach out. I appreciate that the challenges were at the Stellantis end hopefully they too have learnt from this. I look forward to positive interaction with your team going forward. P.s. we are loving the vehicle. More
Ken Harris was amazing from the minute I put the inquiry in on the Ram I saw online. I spoke with him either through text or phone call every day until I got to the Dealership to see the truck in person. Ke in on the Ram I saw online. I spoke with him either through text or phone call every day until I got to the Dealership to see the truck in person. Ken had texted me on Thursday morning to tell me he was sending the Ram to the detail shop that way if I liked the ram truck it was ready for me to take home without waiting around at the shop. Our visit to the dealership was the best experience my wife and I have ever had at any dealership. Between Ken Harris and Brian Franklin in the finance Dept. we were there for a total of 2 hours. and 25 minutes of that was the test Drive. A lot of the time spent there was my wife and I talking to Ken. When someone is so personable and caring it is hard not to have other conversations besides just talking about cars/trucks, rates, and money. I would say just the whole buying process lasted about 45 minutes tops. This was our first time at Klaben and in the future I do not plan on purchasing from any other dealership or with any other salesman. Ken Harris takes pride in what he does, is very knowledgeable and has over the top communication skills with his customers. More
Went for recall, antenna broken during car wash. Liz made sure getting it repaired went smoothly. Liz made sure getting it repaired went smoothly. More
Joe is someone that I can always count on. His communication is on point. He is very thorough with making sure the vehicle has been services properly before notifying me that it is ready. His communication is on point. He is very thorough with making sure the vehicle has been services properly before notifying me that it is ready. More
From start to finish, a complete and professional experience. I’ve found my salesperson and dealership for a long time coming. experience. I’ve found my salesperson and dealership for a long time coming. More
Ridge did his usual fantastic job. A definite asset to Klaben!! So glad he is back in the industry. A definite asset to Klaben!! So glad he is back in the industry. More
Very helpful in making sure I got the the car i wanted and fully willing to work with me! and fully willing to work with me! More
Very positive experience with salesman and dealership. Ken Harris provided excellent professional service. Highly recommend Ken and the dealership. Ken Harris provided excellent professional service. Highly recommend Ken and the dealership. More