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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,964 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,965 reviews

December 31, 2022

Very pleased with service Casey gave us and the whole experience. Will recommended friends. Nice touch with the picture. Have a great New Year. More

by theresashipp1020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2022

Casey Shaw is an amazing sales man and is there for the customer and treats you with cares and respect. It was an amazing experience working with him. More

by Thomas Cox
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Casey Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arica Stephens
December 30, 2022

Dylan was very knowledgeable and trustworthy. I have always been leary of car dealerships to fix vehicles however Klaben Ford and Dylan changed my opinion. Dylan was very professional and I did n More

by ksackela
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dylan
December 30, 2022

The salesman was very helpful management also Finance process was painless that helps ensure that the deal was something affordable for myself More

by Spopovic40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Esker
December 30, 2022

Good to work with them ! ! Really helpfull and explained about everything , friendly. If you guys really wanna buy new truck Recommend to go one time More

by phadendra.pokhrel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Makoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2022

Always satisfied when shopping at Klaben Kent jeep dodge ram. Never any issues, staff is always nice and respectful and helps us find what we want and need for what our budget is! More

by Usc225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus Polos
December 28, 2022

Carl and Gina helped make this entire process so easy and made me feel like family the entire way! I’m in LOVE with my new Jeep! More

by JeterXavier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Esker, Gina Williams, Arica Stephens
December 28, 2022

I was in from out of town and there were able to get me in for service very quickly. I also saved over $250 by having my service done over 500 miles from home. I was VERY disappointed that now there is a n More

by Stonedifried
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clayton, Clayton Williams
Dec 28, 2022 -

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post a review and share you recent experience at Klaben. Your positive comments and your kind words regarding Clay are very much appreciated. Your feedback provides affirmation for our customer-first culture. I am, however, disappointed that our actions caused you additional inconvenience and frustration. We failed. I sincerely apologize. We are better that this. Rest assured that we remain committed to make the necessary arrangements and work collectively with your local Dealer to address the referenced noise issue and ensure your complete satisfaction. Please share my direct contact information with your local dealer and don't hesitate to reach out to me personally. I and the entire Klaben team remain at your service. James Arnold, Service Manager, Klaben Auto Stores. 330-673-3139 ext 409, jarnold@klaben.com.

December 28, 2022

Best car buying experience I’ve ever had! After months of searching and having less than great experiences elsewhere I finally found the exact car I wanted at Klaben. Carl was nothing but hel More

by lisaarin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carl Esker
December 27, 2022

Nikki was so pleasant to speak to, almost uplifting and so positive. She was actually excited to let me know that the mechanics found the problem with our Town and Country and in addition that they had not More

by nighthawkbk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ripley
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