
Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,950 reviews
I liked most everything in my experience with klaben would recommend to others as well would recommend to others as well More
Very efficient and nice people, they were very helpful and I’d return to the facility and I’d return to the facility More
Returning my lease truck was simple and easy. All my questions were answered and I’ll continue to use Klaben because of the service I was provided. questions were answered and I’ll continue to use Klaben because of the service I was provided. More
Justin Bolen is just an amazing salesman and really went out of his way to work with my schedule! I got there late but he and Frank both stayed late to help me get all of the paperwork done! I couldn’t be a out of his way to work with my schedule! I got there late but he and Frank both stayed late to help me get all of the paperwork done! I couldn’t be any happier with my new Jeep and the experience of working with these guys! Thank you both and the whole Klaben team for the hassle free professionalism and willingness to help me get the best deal possible! Thank you! More
My appointment was 8:30 am 9/15. No response from dealership. Called near quitting time. Response was a work order had not been finished. 9/16 I called, work would be done that day. Drove by dealer dealership. Called near quitting time. Response was a work order had not been finished. 9/16 I called, work would be done that day. Drove by dealership and car was parked the same place as day before in parking lot. 9/17 arrived at 3:00 pm to check on car. Still parked in same spot in parking lot. Gave my concern to service agent about not having a car for the weekend. He said a loaner would be possible. He left and and he I went to waiting area. My driver said my car disappeared from parking lot. In about 45 minutes the service agent said that they made adjustments so the car was drivable in rain. He told be that it needed a new top motor (Cost $ 1300). Local dealers were called for a motor and all would not sell one because they had limited availability and wanted to keep them for their customers. I was then told that it was turned over to the parts manager and he would contact me when a motor was available. I have no idea why Klaben Chrysler treated me this way. I have then a customer having work done in the past and had no problems. I think. More
Horrible experience. Paid $95.02 for an oil change and they never even filled up my windshield wiper fluid. It was empty prior to the appointment, got in my car and tested it and it was still empty. I had they never even filled up my windshield wiper fluid. It was empty prior to the appointment, got in my car and tested it and it was still empty. I had to go back inside and ask if it was covered in the price I paid. They said yes so it was never done. Makes me wonder if they did anything at all More

I can't say enough good things about the experience my wife and I had in purchasing a used Ram 2500 from Klaben. John Stokes, our sales associate was outstanding! wife and I had in purchasing a used Ram 2500 from Klaben. John Stokes, our sales associate was outstanding! More
Before coming back to Klaben my husband and I visited a couple other local dealerships to our area and were not happy or impressed. Casey, Chris and John made my experience effortless and actually enjoyabl couple other local dealerships to our area and were not happy or impressed. Casey, Chris and John made my experience effortless and actually enjoyable. I will definitely be back and would recommend Klaben to everyone! More

Fantastic experience! I bought my vehicle from 1400 miles away, which makes for many uncertainties. After searching for the exact model, color, year, miles, price, etc, I found what I was looking for at away, which makes for many uncertainties. After searching for the exact model, color, year, miles, price, etc, I found what I was looking for at Klaben. From the first phone call with Casey to the final picking up of the vehicle he was excellent. Very professional and always available. He always returned my phone calls and text messages in a very timely manner. I always felt comfortable that I was being taken care of as if I was his only client. When it came to the financial side, John was there to answer all my questions. When I arrived to the dealership, I was greeted by Gus in the parking lot as if he was waiting for me to arrive. Unfortunately Casey had a family emergency and wasn’t available, but Gus knew everything that needed to be finalized before I was able to drive away. Gus was also very professional and engaging, a real pleasure. In fact, every employee was smiles and clearly enjoyed their work atmosphere. Finally, the car looked awesome, it was clearly taken care of as they held it 3 weeks for me until I was able to arrive. It was super clean and they had taken the time to wax it and make it shine. A++++ recommendation of Casey and Gus as dealers to talk with if you decide to visit the dealership. More