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Klaben Chrysler Jeep Dodge Ram
Kent, OH
7,950 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers!
Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,950 reviews
August 25, 2021
Kim Rafferty in the service department consistently does an amazing job! I am always leaving highly satisfied when I bring my Chrysler products to her! an amazing job! I am always leaving highly satisfied when I bring my Chrysler products to her! More
by McKenna Rafferty
Employees Worked With
Kim Rafferty
August 24, 2021
They like to throw lies at you thinking that the general public doesn't know anything about the vehicle they purchased. Instead of just saying they don't know how to fix the problem, they tell you that all public doesn't know anything about the vehicle they purchased. Instead of just saying they don't know how to fix the problem, they tell you that all the ram heavy duty trucks have the design issue and you're stuck with it. Completely unacceptable!! More
by Tpauley46
Employees Worked With
Kim Rafferty, Dan Kalifoot
August 24, 2021
Klaben was extremely helpful and accommodating when looking at turning my previous lease in for a new one. Gilbert sat down and set up the entire new car from scratch and kept me in the loop on progres looking at turning my previous lease in for a new one. Gilbert sat down and set up the entire new car from scratch and kept me in the loop on progress of the build. More
by Mark Bruns
August 24, 2021
Chris was fantastic in finding the vehicle that fit me best and Klaban was great at working to get the price that suits me comfortably best and Klaban was great at working to get the price that suits me comfortably More
by lutzstevie11
August 24, 2021
Great experience. We had a tough time finding the vehicle we were looking for because of the microchip shortage, and they went above and beyond to help us get what we wanted and update us along the way. we were looking for because of the microchip shortage, and they went above and beyond to help us get what we wanted and update us along the way. More
by elizabeths
August 23, 2021
This was the worst service experience I have ever had anywhere. I took my vehicle in to get a diagnostic done on it and when they were "supposedly" done I had no diagnostic paperwork at all. My husband anywhere. I took my vehicle in to get a diagnostic done on it and when they were "supposedly" done I had no diagnostic paperwork at all. My husband, who is a mechanic with over 50 years experience, knew more about the issue than the service writer did. I don't believe a diagnostic was even done. Instead they took the information my husband gave when the vehicle was dropped off and made a determination from his work. $3000 for a catalytic convertor? Seriously? With no diagnostic? After 2 sentences from my husband the service writer told us there was no charge for the diagnostic (the one that was never performed anyway, again no paperwork) What? The charges were dropped because someone who knew what they were talking about; you could not even question or comment to them. We never spoke with the mechanic who supposedly did the diagnostic (again no paperwork) Even Echeck you get a paper diagnostic report!! The very next day my vehicle began having serious issues. I needed a new TPS which a proper diagnostic would have picked up on (again one could not have been performed) We have since repaired the issued for $327! The young man who gave us a ride home was the best part of this experience! I would have given a lower rating but I was unable to. More
by otradiogirl
Employees Worked With
August 23, 2021
Great flow system of in and out ; car and customer. Service rep. Corey was very polite and I appreciated how he handled the old guy’s (me) mumbling and worries. Honestly, the best service dept I have d Service rep. Corey was very polite and I appreciated how he handled the old guy’s (me) mumbling and worries. Honestly, the best service dept I have dealt with in 60 some years. I have dealt w/ Klaben Chrysler for years because I trust them! Terry Jagger More
by TJAGGER
Verified CustomerAugust 21, 2021
John Stokes was very professional, honest, and attentive to my car buying needs, It was a pleasure working with him and he’s a valuable asset to the Klaben Team. to my car buying needs, It was a pleasure working with him and he’s a valuable asset to the Klaben Team. More
by “Pete”
Employees Worked With
John Stokes, Arica Stephens
August 19, 2021
I’ve been going to Klaben off and on for years. They’ve never disappointed me unlike some other dealerships. Top notch even though vehicles are hard to find right now never disappointed me unlike some other dealerships. Top notch even though vehicles are hard to find right now More
by Saxon1015
