Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Jeff Beane has always been a very professional and helpful salesperson. I continue to come back to Klaben for a reason! Jeff knows the inventory, he knows the deals, and is always pressure-free and ea helpful salesperson. I continue to come back to Klaben for a reason! Jeff knows the inventory, he knows the deals, and is always pressure-free and easy to work with. I will continue to use Klaben as my new vehicle source. More
Don Jacobs is the Best!!! I was a whole 3 and a half hours away and they were able to get me approved and my car delivered to me within a day!!!! I’ll never forget you guys. Thank you for everything!!! hours away and they were able to get me approved and my car delivered to me within a day!!!! I’ll never forget you guys. Thank you for everything!!! This is my dream car and this is the smoothest transaction I’ve made in my life!!! Thank you again. Brian More
I worked with Zack to lease a 2020 RAM 1500 and he was a true professional! Very kind, knowledgeable, and didn’t pressure me into making any irrational decisions. He was extremely responsive and willing to true professional! Very kind, knowledgeable, and didn’t pressure me into making any irrational decisions. He was extremely responsive and willing to work over email, which is a must during the current COVID-19 situation. Would recommend him and the dealer to anyone! More
I was very happy with the service on my Dodge. It was during the time of the virus stay home order, but I was pleased that Klaben service was still open. They even let me and my daughter wait in the lobb during the time of the virus stay home order, but I was pleased that Klaben service was still open. They even let me and my daughter wait in the lobby even though that area was to be closed off. Klaben gets top marks from me for their service. More
Exceptional service - went through various programs and options to get me what I was looking for within the payment range I desired! 0% financing was a great bonus! options to get me what I was looking for within the payment range I desired! 0% financing was a great bonus! More
Service advisor had poor communication The last several times I have brought my car in for service I have felt like a second class citizen. It feels like my car gets moved to the end becaus The last several times I have brought my car in for service I have felt like a second class citizen. It feels like my car gets moved to the end because it is 9 years old and I have an extended warranty. I gave Corey my number several times and he continued to call my old number, For example, I called to get an appointment and was told 8:00 am Monday 3/9. I dropped car off Sunday night. I put my phone number on the sheet I wrote. No one called Monday. I called and was directed to Corey on Tuesday. He told me he tried calling me old number - I explained I had a new number. Throughout the next two weeks, I had to call numerous times to try to each Corey. I left several messages for Corey to call me back and they were never returned. I always had to follow up with him. More
Service Joe and Justin met all my needs in the service department. As usual they were kind, informative and professional. Never in 35 years have I ever had a Joe and Justin met all my needs in the service department. As usual they were kind, informative and professional. Never in 35 years have I ever had a problem with the service department at Klaben Dodge. More
Joe from service always goes out of his way to make sure everything is done right. He is easy to deal with and maintains great communication. Thanks for your professionalism Joe. everything is done right. He is easy to deal with and maintains great communication. Thanks for your professionalism Joe. More
fair price no pressure sale, great service may be back for a new vehicle. good choices on lot. .A friend told me to check them out. worth a look no pressure sale, great service may be back for a new vehicle. good choices on lot. .A friend told me to check them out. worth a look More
Great selection of vehicles. No high pressure tactics at all. Jeff my salesperson was fantastic from start to finish. Was very responsive to all my text messages and answered every question I had and I had all. Jeff my salesperson was fantastic from start to finish. Was very responsive to all my text messages and answered every question I had and I had a lot. Highly recommend Jeff and this dealership, More