
Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Bought new Jeep Wrangler I ordered a new Jeep Wrangler, John Coco & his staff went out of their way too make my buying experience an A+, Jeep arrived super fast and i will cer I ordered a new Jeep Wrangler, John Coco & his staff went out of their way too make my buying experience an A+, Jeep arrived super fast and i will certainly continue to give Klaben my business. Thanks again More
Great Dealership Enjoyed my visit and purchase from Klaben Jeep / Chrysler Dealership. Especially appreciated Jeff Beane - wonderful to work with and very accommodati Enjoyed my visit and purchase from Klaben Jeep / Chrysler Dealership. Especially appreciated Jeff Beane - wonderful to work with and very accommodating. A Klaben fan now for sure! More
Always accomodating I love coming to Klaben for their overall customer service and quality of work. I was in a huge jam this last time to get my oil changed, tires rotat I love coming to Klaben for their overall customer service and quality of work. I was in a huge jam this last time to get my oil changed, tires rotated, and even had windshield wipers replaced. I had an unexpected out of state trip and was fit in the same morning I requested. Joe is my go to guy and I can't say enough about him! Always professional, polite, and tells you what your vehicle needs to stay safe and in good condition! More
Always Ready To Serve Customers I have been going to Klaben Chrysler Jeep Dodge Ram service for many years now, and I believe they are terrific! Service Tech Joe Hilliard is in my ph I have been going to Klaben Chrysler Jeep Dodge Ram service for many years now, and I believe they are terrific! Service Tech Joe Hilliard is in my phone contacts and is always ready to help me schedule an appointment, answer questions about upcoming service recommendations, and contact me about the status of my car when being serviced. He is authentic and genuine in his interaction with customers, and a great person. Coming in at 7:00am in the morning, all of the service techs greet you with a smile and ask "How can I help you?" I believe they take great pride in providing the best possible service experience for there customers! More
Poor service resulting in unsafe car on the road I brought my car to this location to get a lot of work done on my undercarriage, When i got my car back i was told everything was taken care of and no I brought my car to this location to get a lot of work done on my undercarriage, When i got my car back i was told everything was taken care of and no issues were reported to me. Two months later my drivers side tie Rod snapped when i was pulling out of a parking space. Klaben repaired my car "Under warranty" and put me back on the road, the next day I was taking a large trip and did not feel safe in my car, I stopped at the closest Jeep dealer (more than an hour away from Klaben) who gladly took care of me, turns out Klaben did not replace my broken tie rod, instead they bolted the existing part back together, the Amherst dealership also showed me that the passenger side needed to be replaced as well. None of this was communicated to me by Klaben and I am very upset that they let me drive a car that is a hazard to me and others around me on the road. Klaben did pay for the repair done at the Amherst dealer which I do appreciate, However If Klaben was upfront with me about the issues my car had, and informed me that my car was unsafe to drive I would have gladly moved forward in purchasing a car from their dealership, instead I have lost trust in this dealer and would be more inclined to drive the extra hour to the helpful dealership in Amherst. More
excellent service! awsome service, I had 3 recalls and the young lady in the service check in got me in and out with no hassle.I was worried it would take all day and it awsome service, I had 3 recalls and the young lady in the service check in got me in and out with no hassle.I was worried it would take all day and it only took a little over an hour. More
Great experience! I was new to leasing, john and joe were awsome! I went in with an idea of what I wanted, as I went though several test drives with other dealers but c I was new to leasing, john and joe were awsome! I went in with an idea of what I wanted, as I went though several test drives with other dealers but could never pull the trigger, I explained to john our situation what we were trading in and what I had been looking at. John suggested we test drive a new ram 1500, and it was love at first sight! If fit all our needs and wants and the price was right were we needed it to be. I would recommend to anybody who will listen as well as that sales team was top notch. When I picked up my truck they took time to explain all the features, how to work things as well as john made sure I felt comfortable before I drove off. Financing was quick and easy and i was in and out very quickly. The dealership was very clean. Everybody that I meat was very helpful and nice. More
Highly satisfied customer It was a pleasure doing business with John Coco at Klaben. We did most of the dealings through email which was easy and straightforward. When i arrive It was a pleasure doing business with John Coco at Klaben. We did most of the dealings through email which was easy and straightforward. When i arrived the vehicle was cleaned and ready for a test drive. They gave me a good deal on my trade-in and all the numbers matched exactly as we had discussed through email. There was no bait and switch as i was used to at other dealers. Finance was quick and easy and i was out the door in less than 2 hours. I would highly recommend giving Klaben a shot if your looking for a new car or truck. I look forward to doing business with John again in the future. More
Great customer service I bought my van from Klaben in 2010 and have always had it serviced at the Kent Klaben Service Center. They always get the job done and take great car I bought my van from Klaben in 2010 and have always had it serviced at the Kent Klaben Service Center. They always get the job done and take great care of my vehicle and me. This last time, I took my van in for some minor work and it turned out I needed a lot of work and it got done in a timely manor! Thanks Justin and the Klaben team! More
Highly recommend John at Klaben Our experience leasing a new vehicle was so smooth and comfortable. The dealership was busy and John made sure to balance his time with us in a way th Our experience leasing a new vehicle was so smooth and comfortable. The dealership was busy and John made sure to balance his time with us in a way that felt thorough without being pushy. He listened to my questions and took time and care to set us up with exactly what we wanted. If you don't want pushy salesmen or high pressure, go meet with John to find your next vehicle. More