Klaben Chrysler Jeep Dodge Ram

Great experience My husband and I set for our first time buying a car. We came to Klaben first and Carl showed us a few cars we were interested in. After visiting anot My husband and I set for our first time buying a car. We came to Klaben first and Carl showed us a few cars we were interested in. After visiting another car dealership afterwards, we came right back to see Carl. We are now leasing a Jeep Cherokee and are very happy with our decision. The process was comfortable and laid back, but also informative and professional. I would highly recommend this dealership (and car!) to anyone! Thank you for your service! More

Justin Stinnett in service is AWESOME Justin took care of my Jeep's problem. I felt he wanted to make sure the air conditioning was fully working before returning my car. (As even when th Justin took care of my Jeep's problem. I felt he wanted to make sure the air conditioning was fully working before returning my car. (As even when they replaced one problem, ran the car to make sure it was 100%, and it wasn't.). Even to the point of having to tell me I won't have my Jeep for awhile. He took care of the cost of the oil change and then above and beyondmaking sure I felt taken care of and appreciated. Justin made sure that I was very well compensated for the amount of time I did not have my Jeep. I am in a Customer Service Role and truly see his love for his job and customers. Excellent!!!! Give this boy a RAISE! More

I love my new Jeep! Klaben and specifically Crystal couldn’t have made my new car purchase go more smooth! They got me in & out with exactly if not more than I asked for Klaben and specifically Crystal couldn’t have made my new car purchase go more smooth! They got me in & out with exactly if not more than I asked for!! It was a pleasure doing business with them. This was by far the best car buying experience & I buy a lot of cars. 😁 More

2019 Ram This review serves to express my sincere appreciation for the outstanding sales service Crystal and the Klaben team have given me throughout my truck This review serves to express my sincere appreciation for the outstanding sales service Crystal and the Klaben team have given me throughout my truck buying experience. I reflect back and think of how easy my transaction was that you facilitated. Your professional demeanor, attention to detail, and exceptional service is what will keep me coming back to Klaben. Whereas you are indeed a good salesman, this letter serves to confirm that you have earned my trust and my loyalty. I feel certain that I will be purchasing many vehicles from you in the future. My family and I would like to thank Crystal McKamey and the Klaben team for the wonderful experience and for our sweet 2019 Ram! Chad R. More

Professional in every respect, every time This is my sixth purchase. Every experience With Klaben Auto over the years (sales, service & body shop - unfortunately) has been of the highest calib This is my sixth purchase. Every experience With Klaben Auto over the years (sales, service & body shop - unfortunately) has been of the highest caliber and utmost in customer experience. In this most recent transaction, Don Jacobs’ assistance in generating a special factory order Ram was invaluable and Richard Klaben was exceedingly generous with regard my trade valuation. Customer for life. More

Anxietty free I live about 1 1/2 hours away and I talked to Don about what I was looking for and what I had to work with. He called me back and got all the info fro I live about 1 1/2 hours away and I talked to Don about what I was looking for and what I had to work with. He called me back and got all the info from me over the phone he could then he told me to come up. When I got up there the whole staff was very friendly . I also finished up my business with Carl who was very pleasant , Brian in the financing dept was very nice and helpful on the paperwork. Don also set my phone with the vehicle and explained in detail how to work the components. I felt very comfortable and anxiety free . I would also like to give credit to the employees that cleaned it up. It was gleaming More

Best car buying experience I recently purchased my second vehicle from Klaben CJDR and I still cannot say enough about them as a business. They treat you as a valued customer an I recently purchased my second vehicle from Klaben CJDR and I still cannot say enough about them as a business. They treat you as a valued customer and they make the car buying experience as pain and pressure free as possible. I will continue to buy my vehicles from Klaben and encourage others to do so as well. Great staff and awesome selection. More

Excited Happy Thankful This is my second time leasing through Klaben and Gilbert Perrin did it again! We are so thrilled with the deal we got! Gilbert treated us like family This is my second time leasing through Klaben and Gilbert Perrin did it again! We are so thrilled with the deal we got! Gilbert treated us like family and made sure we walked out of Klaben happy. I have a much safer SUV to drive my family in without breaking the bank. Thank you Gilbert and Steve Stephens! You will always have my recommendations! We will see you in 3 years! Lindsy Lipply More

EXCELLENT service! After receiving repairs and maintenance on my vehicle last week, I was disappointed with the customer service. I wasn't shy about submitting an honest After receiving repairs and maintenance on my vehicle last week, I was disappointed with the customer service. I wasn't shy about submitting an honest review. Shortly after sending the review, I was pleasantly surprised to receive a phone call from Klaben's Michael Van Hoose and Tom Papish. I was thanked for my thorough comments and told that they would be used to improve the department's customer service practices. I soon found out that I would be the first to benefit. Tom arranged a follow-up appointment for my vehicle on the next business day. I had requested an estimate on replacing a burned-out bulb at my initial appointment - my first time using Klaben's Service Department. This request was overlooked and subsequently, the bulb was not replaced. There were also some communication issues, which caused me to be late to an event I was scheduled to attend. To say that Tom and Klaben made up for my negative experience is an understatement. They went OVER, ABOVE and BEYOND to make it right and ensure that I was a valued customer. Tom personally came to my job, picked up my car and took it to the service center to have the bulb replaced. When he returned my car a short time later, not only was the bulb replaced, my vehicle was washed and my gas tank was topped off! This complimentary (he wouldn't let me pay him) repair and extras meant so much to me. Clearly, Klaben's apology is more than lip service. Their example of positive, memorable and excellent customer service has won me over and I now have a new service center. Thank you so much for taking the time, energy and thoughtfulness to make me feel valued and appreciated! I will be back and I will be recommending your service department to others. More

Second vehicle from klaben Gilbert Perrin has sold me two jeeps and is great to work with. He is very knowledgeable and has us driving off the lot in our new car in about a hour Gilbert Perrin has sold me two jeeps and is great to work with. He is very knowledgeable and has us driving off the lot in our new car in about a hour. More