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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,206 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,206 reviews

September 19, 2018

Klaben new car purchase After attempting to purchase a car at another dealer Brandon was a pleasure to work with. He was able to answer our questions and provided us a fair More

by Satisfied customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Fish
September 18, 2018

Klaben NEVER falls short!! In for a recall. No hassles - comfortable waiting area with breakfast rolls and coffee. Richie from service department is perfect representative for More

by Heideman Clan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richie Epling
September 18, 2018

Replace drive shaft under warranty Courteous, professional and efficient Brought Jeep in at 7:30. Was told they had to find the part. Received call at 11:30 that drive shaft had been More

by JGMISCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richie Epling
September 18, 2018

Service with a smile We have been purchasing and servicing our vehicles from Klaben for many years and keep coming back! Don Jacobs our salesperson the sales crew and fi More

by rpgoldenpond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Jacobs, Kim Devlin
September 18, 2018

Great Dealership Joe Hilliard and Crew did a great job getting my 2009 Dodge Ram 1500 4x4 back to normal with recall notices. I would recommend Joe Hilliard for all yo More

by STEPHENBOWE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2018

service Love my Grand Cherokee. Very pleased every time I schedule service. Always get in on the day I request. Ritchie and Joe always try to save me money if More

by ochtab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richie Epling
September 16, 2018

Again... Wrong person! So, I go to Klaben Ford. My ex wife shops at Klaben Dodge. For some reason they still have our information linked together. She constantly gets calls More

by ROBBIEBEAR75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Stinnett
Sep 17, 2018 -

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to provide your feedback regarding your recent experiences with the Klaben Auto Stores. You are correct, the administrative issues you describe should be simple and easily managed. No excuses. I also want to thank you for taking the time to speak with me on the phone as well, and for giving me further insight into your frustration. The detail you provided is invaluable as we work to correct where our internal communications failed and provides us with necessary information as we work to educate our team members on how to prevent the same type of occurrence in the future. If there is anything else that I can do for you, please let me know. Again, I thank you for your feedback and apologize for your aggravation. We remain at your service. Mike VanHoose, mvanhoose@klaben.com, 330-673-3139 ext 107.

September 16, 2018

Courtesy at Klaben Jeep Our salesman was Gilbert Perrin.. He was knowledgeable, friendly and courteous. Our new Jeep was completely prepped and ready when we got there. C More

by Thatsanicepicture
Recommend Dealer
Yes
Employees Worked With
Gilbert Perrin
September 14, 2018

Went beyond all my expectations!! Loved my experience at this dealership! Went beyond all expectations to get me in a new truck at the price point I wanted!! Will definitely use them More

by jules7007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Beane
September 12, 2018

Justin Bolen is Awesome To sum it all up - Justin is definitely as asset to the Klaben Chrysler Jeep Dodge Ram Sales Team. I can not even begin to count the number of vehicl More

by sankoes2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Devlin
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