Klaben Chrysler Jeep Dodge Ram

Very Happy I am so happy to have made my first big purchase and even with the Klaben family!! They made the entire process so smooth! My sales person was Gilbert I am so happy to have made my first big purchase and even with the Klaben family!! They made the entire process so smooth! My sales person was Gilbert Perrin and he made it so easy to help me out even during my work day! I first started with talking with Steve Stevens and he said he would lead me to the right person for me and he did for sure! Gilbert was very patient with me and listened to what I wanted in my vehicle! He even took the time to help me set everything up! He made my whole process fun! They make you feel very welcome! I will for sure be back to purchase more with Gilbert! I will be telling all my family and friends about Klaben!! You guys rock!! Thank you so much for helping me out and making things possible for me!! More

Hands Down, the Best of the Best in Service. Joe Hilliard in Service & Tom Papish, Service Manager are nothing short of Amazing! They go out of their way to make sure things are done right the Joe Hilliard in Service & Tom Papish, Service Manager are nothing short of Amazing! They go out of their way to make sure things are done right the first time. My 2017 Jeep Cherokee Trailhawk has never been in better hands & runs smooth as butter. I also want to say a Big Thank You to Joe Hilliard & Tom Papish & the entire Klaben Service Crew for being so professional, empathetic & accomidstiong to me & my disability. I’m in a wheelchair & they do everything possible to make sure everything is accessible & easy for me to navigate in & out of the service center & making sure I’m good to go with whatever I need. They always get me in & out as soon as possible & their follow up is the Gold Standard in Service. I would encourage everyone to take their vehicle there for service. I drive all the way from Berea to Kent to take my Jeep to Klaben & it’s well worth it. Thank so much Klaben for the sweet hook up! Steve More

Service This is my second car from Klaben. I’ve been working with Joe Hilliard for a very long time and I never have any complaints. He is always so kind, ver This is my second car from Klaben. I’ve been working with Joe Hilliard for a very long time and I never have any complaints. He is always so kind, very professional and my visits are always pleasant. More

Quick in and out. We had done our research and new which car we wanted. John was great. We did a quick test drive, minimal negotiating, and had a new car in practicall We had done our research and new which car we wanted. John was great. We did a quick test drive, minimal negotiating, and had a new car in practically no time at all. More

Best Service Ever I cannot express how happy and grateful I am with the service I received from Klaben Jeep. Big thank you to John Coco for being extremely helpful gett I cannot express how happy and grateful I am with the service I received from Klaben Jeep. Big thank you to John Coco for being extremely helpful getting me into my dream Jeep. John was so down to earth and very friendly, felt Ike I was talking with a friend instead of a sales person, never felt pressured at all. Brian in finance was also very friendly and helped make my purchase effortless. The entire Klaben Jeep group is outstanding, I will definitely be back!! More

Great buying experience and installation of accessories I had a wonderful buying experience for my new 2019 Ram Truck! This was the first dealer that actually completed a deal based on their ads. (I can't I had a wonderful buying experience for my new 2019 Ram Truck! This was the first dealer that actually completed a deal based on their ads. (I can't say the same of other Ram local dealers.) Overall it was a great buying experience, took very little time and I was out the door with my new truck within about and hour. They also got my bed liner installed the next day and picked up the truck from where I was and returned it. How's that for service! I'm happy to recommend Klaben if you need a new truck or car! More

One of the BEST experience I've had. My last experience (Kia) I spent over three hours just. to sign papers. I was in and out with an hour it was GREAT!!!. Everyone greets you with a smil My last experience (Kia) I spent over three hours just. to sign papers. I was in and out with an hour it was GREAT!!!. Everyone greets you with a smile,looks very neat and professional. The dealership is always clean and do the vehicles. I will be back. My son has been a return customer for over ten years has always worked with Don Jacobs every time and has been just as happy. More

Great service! Got my oil changed & tires rotated. Staff friendly & helpful. Read a book while I waited comfortably in waiting room. Great service! Good price! Richi Got my oil changed & tires rotated. Staff friendly & helpful. Read a book while I waited comfortably in waiting room. Great service! Good price! Richie, my service member, was great! More

Have gone here for years. I've used Klaben Jeep Dodge for years..prolly 3 cars worth so far. Joe Hilliard is my repair shop rep and always makes time for my questions and conce I've used Klaben Jeep Dodge for years..prolly 3 cars worth so far. Joe Hilliard is my repair shop rep and always makes time for my questions and concerns, always takes care of me. Klaben always goes out there way to keep me informed, keeps me happy and keeps me coming back! More

Joe in Service is a ROCK STAR. He is wonderful. Joe proactively addressed recalls and listened carefully to my concerns. He cares about customer satisfaction and delivers a crownin He is wonderful. Joe proactively addressed recalls and listened carefully to my concerns. He cares about customer satisfaction and delivers a crowning customer experience. Great work by a great worker. More