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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,209 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,209 reviews

September 12, 2017

Exceeded my expectations!!!! Ty Davis is a man of his word! I told him what I was looking for and he found my dream Jeep and brought it to me!!!! The process was easy and painless More

by dashearay0409
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Davis
September 11, 2017

A pleasure. Our experience was wonderful. We were very busy doing other thing and we were able to get most of the process done over the phone. Justin was amazing, More

by DBEEMAN11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Devlin
September 09, 2017

Fantastic! Just exactly how car buying should be. My wife and I has a car selected to test drive prior to our arrival. Don Jacobs had it parked right in front an More

by kevngail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Devlin
September 09, 2017

Waiting on a part Went in for a oil change and tire rotation. A service engine light had come on..service had to order a part and were to call me...still waiting on a More

by MIKELLRIDDLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2017 -

Klaben Chrysler Jeep Dodge Ram responded

Thank you for sharing your recent experience at Klaben Chrysler Jeep Dodge RAM Service. Your feedback is very important to the Klaben Team. I apologize for the unacceptable level of customer service you describe. No excuses. We failed. Thank you as well for taking the time to speak with Joe today. Joe and I appreciate the confidence you have placed in Klaben and your loyalty. We have a responsibility to continue to provide you with the level of service you have come to expect from Joe and Klaben. Thank you for allowing us the opportunity to make things right and to regain your confidence. Joe is here for you but so is the Klaben Team. You should expect the same from ALL of us. Please continue to provide your candid feedback and know that I and the Klaben Team remain at your service. Rich Klaben. 330.673.3139 ext 242.

September 09, 2017

Exceptional service After searching for several months for one of these cars only to have them sold before i arrived at the dealerships, I found this one. From the moment More

by Pagani71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coco III, Kim Devlin
September 09, 2017

Great experience. Best dealership around this area. When we walked onto the dealership lot we met Antonio Taylor, who was eager to help. He was knowledgeable about the product line. He was not "pushy." More

by DaleSue3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Taylor
September 09, 2017

Great experience Unfortunately we found ourselves in the situation of needing to purchase a car. Buying a car can be an overwhelming and often difficult experience. We More

by Maddie16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Jacobs
September 08, 2017

Best dealer in town! I've been looking for a Jeep Grand Cherokee for over three months. I was going in and out of dealerships leaving disappointed with customer service an More

by Hannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Coco III, Jeff Reider
September 08, 2017

It was amazing! Carl helped me and my husband today get out of our 2013 Chevy Cruze and into a 2017 Jeep Cherokee. Carl was awesome, friendly and worked really hard t More

by BrittanyHug86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Esker, Kim Devlin
September 07, 2017

Congratulations to my son on his purchase of his Jeep Patriot! Congratulations are also sent to Antonio Taylor for making this first experience for my son a great on More

by The French's of Ohio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Taylor
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