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Klaben Ford Lincoln

Kent, OH

5.0
14,737 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,737 reviews

March 16, 2017

Our sales man ty Davis We come back to this dealership bc of the professionalism and integrity of our sakes man ty Davis who has sold my husband & I and our 3 adult childre More

by kkharkless
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Davis
March 16, 2017

The body shop did great work. Steve and Nick were very helpful and professional when getting our Escape repaired after a recent fender bender. This is the second time I have used More

by BILL44224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Workman, Nick Johnson
March 16, 2017

Great overall experience in a timely manner! I have been coming to Doug Beavers ever since I got my drivers license. He has sold a lot of my family members their cars. We wouldn't go anywhere els More

by AMANDA2288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Beavers, Andy Bellian
March 16, 2017

ETB Warranty Work Mona is awesome! Engine Powertrain/Throttle Body Wrench light came on and my car stopped accelerating. Klaben got my car in a day early. Mona provided More

by DedicatedFordCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2017

Always a pleasure working with the Klaben Team Just leased two vehicles. Always a good experience working with Jeff Tetrault and Andy Belian. Eric Dyer in service is outstanding as well we will co More

by CLEVFAN06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Dyer, Jeff Tetreault, Andy Bellian
March 15, 2017

New Vehicle Purchase I had a list of dealerships to visit in pursuit of purchasing a vehicle. Klaben had the largest selection of the specific type that fit my profile, s More

by Larry Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Kallmeyer
March 15, 2017

Long wait Went to have front passenger window fixed (2 wires had become disconnected). Was checked in by Don Xu at 8am. Sat for one hour waiting. Had not hea More

by LTAUSCH
Recommend Dealer
No
Employees Worked With
Don Xu
Mar 15, 2017 -

Klaben Ford Lincoln responded

Thank you very much for completing the dealerrater.com survey and for speaking with me this afternoon. I'm very sorry that we wasted so much of your time during your last visit with us. No excuses, we could have and should have done better. I was glad to hear that you have had previous service visits that went well and that you are willing to give us another opportunity. Thank you for your consideration. Carl Bujorian Service Director Klaben Ford Lincoln cbujorian@klaben.com

March 15, 2017

Great work My service advisor was very nice and I was in and out for an oil change in about an hour and their waiting room is very comfortable. More

by LaurPator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Sott
March 15, 2017

Great service Terry has my concerns in mind. He always assists me in solving my issues and making sure I am entirely satisfied with my purchase/lease. More

by Janice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2017

Klaben in Kent Had a great experience with Joe Bellian at Klaben dealership in Kent. He was helpful and straight to the point. Everything was explained in a clear More

by Willios216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Bellian, Andy Bellian
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