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Klaben Ford Lincoln

Kent, OH

5.0
14,839 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,839 reviews

March 02, 2017

5 Stars Gene Kallmeyer did a great job for me as always! Been doing business at Klaben for years, and will continue to do so for years to come. More

by TIM44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Kallmeyer, Stephanie Slomberg, Andy Bellian
March 02, 2017

Very Excited! Joe Bellian was a very professional and accommodating sales man! He listen to what I was looking for and was able to match me with the perfect car. Ev More

by Maria Jimerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Bellian
March 02, 2017

Ford Fusion Great service, friendly and knowledgeable. They were easy to work with and made our transaction simple. I would return again. Thank you for all yo More

by fusion2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Kline
March 01, 2017

May experience Everyone was great at the dealership. Matt bent over backwards to be helpful. BUT I was truly upset when I got in the car to drive home. There was mud More

by 6949LAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Moyers, James Stickler
Mar 08, 2017 -

Klaben Ford Lincoln responded

Thank you for taking the time to share your recent experience. There are no excuses; we failed. I appreciate your honest feedback, as this will help us coach our team members to continuous improvement. We are grateful that you provided us the opportunity to correct this issue, and look forward to ensuring your complete satisfaction. I am at your service. Thanks again, James Stickler Sales Manager Klaben Ford Lincoln 330-673-3139 ext 246 James Stickler Sales Manager Klaben Ford Lincoln 330-673-3139 ext 246 330-284-6841 Cell

March 01, 2017

Awesome service!!!! Brandon was great!!! Worked very hard to get the payment I needed and made the whole experience very easy. I will definitely be a return customer. More

by Murphy dog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Brinko
March 01, 2017

Kyle was fantastic Our car is equipped with hand controls so that my husband can drive it, and when the engine light kept coming on, I panicked. I called Klaben from the More

by jkstadulis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Sott
March 01, 2017

Kim and Service Center Staff went well above! Been going to Klaben for 20 years now, both sales and service ~ and have always been pleased. this last issue was very difficult for us due to manufa More

by jdavis8176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2017

Great experience We love Klaben Ford. We are repeat customers and have always been satisfied with Klaben employees. Doug Beavers is a great salesman and everything wen More

by Bob and Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Beavers
February 28, 2017

F-150 The Works Package I have my 2013 F-150 serviced at Klaben in Kent, Ohio every time. This last time it was the works package. As expected they did a great job. Friendly More

by JIMMYT4635
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Xu
February 28, 2017

Again,Best ever! Second time dealing with Ty Davis, and I can say that the experience was all the words that mean the BEST EVER! I am truly happy with my purchase!! More

by Overatlast123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Davis
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